โProblem Statement : @UnitedHealthGrp has a program called Advocate4Me, which allows members to call an advocate and receive support for their #health care needs โ whether that's behavioural, clinical, well-being, health care financing, benefits, claims or #pharmacy help.
- Calls to the Advocate4Me call centre are categorised, but sometimes they can't fit neatly into a category. These uncategorised calls are labelled โn/aโ, or are just empty (when a support agent enters nothing into the category field).
Write a #query to find the percentage of calls that cannot be categorised. Round your answer to 1 decimal place.
๐ง Hints to Solve this Question
๐ Filter for uncategorised calls and count them.
๐ Count the total calls.
๐ Use the percentage formula.
๐ Round the output.
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