W/regard to the @AmtrakOIG’s claim that they tried to reach me, I explained to the officials the embarrassing absurdity. Obviously they could have replied to my tweets. They also emailed the ticket for train 80 to me yesterday. I receive emailed tix from Amtrak every week.
I am a Select Executive Plus customer. They have my info. Lastly I am a survivor of the train 188 derailment. None of my contact info has changed since then. So that is either a system failure or lack of effort.
I am colossally disappointed in @Amtrak for both this incident & the way it was handled. But this is emblematic of how companies so often fail in this space.I will submit a more formal complaint & closely monitor the review of this incident & of the conduct of the employees.
It is #MLK weekend - a sacred time for me. The President is stoking up a dangerous situation in Va. where the Gov has declared a state of emergency & where racial violence turned deadly several years ago. And we have many battles to fight. Voter suppression first and foremost.
