Thread by @WafflesPharm

"Why is it going to take so long, this is a joke"
Ma'am each prescription requires us to do a 23 step process in order to ensure your safety, do you want to hear the steps?
No...
(Well here's the steps for the rest of humanity who dare complain about the wait...
1) greet patient

2) accept written rx
3) quick visual scan for obvious problems (no qty, strength)
4) verify patient has an account
5) check allergies/ health conditions
6) verify payment (ins card/no ins)
7) scan hard copy into pt computer file
8) transcribe rx into computer system (date/drug/

Qty/directions/refills/prescriber info/adjudicate claim to ins.
9) Rph to double check all data entered vs rx hard copy data
10) Drug utilization review looking for drug interactions/allergy conflicts/contraindications with drugs on current profile
11) label prints

12) tech pulls drug
13) tech scans drug into scale to verify if correct med (systems vary)
14) if correct vial label prints
15) tech counts medication places in rx vial of appropriate size
16) tech labels vial
17) tech gives rx product to rph for verification

18) Rph bags final product and labels bag with receipt for pick up
**selling prescription steps**
19) verify pt picking up is correct pt or agent of patient
20) scan barcode to obtain rx price
21) Rph consults patient on new rx, answers any questions/ concerns
22) ✔ID control rx

23) collect payment and complete sale
Yes... this is what we do... it's not just putting "PILLS" in a bottle.
Sorry for the long tweet....