Thread by @digiphile

I'm split-screening again today, watching election results while I participate in the #FWD50 conference on digital government. (I'm hosting a channel for @fwd50conf this afternoon.)

Watching @bethnoveck talk with @acroll now about historic lows in trust:

https://twitter.com/digiphile/status/1280942602418884608

@fwd50conf @bethnoveck @acroll Countries with historic lows in trust in government should be treat it as an civic emergency. Cf USA:
pewresearch.org/politics/2019/…

Solving public problems like @bethnoveck describes means politicians & officials should should optimize for trust:
solvingpublicproblems.org

#FWD50

Thanks to @acroll for asking my question! Transparency DOES breed trust in open source software: it's mission-critical if, say, the US government is deploying tools to be used by dissidents & human rights activists globally:

https://twitter.com/i/status/1276535778064183296

But people != software. #FWD50

Trust doesn't grow if a corrupt world leader transparently abuses power without being impeached.
Or if officials or CEOs openly engage in fraud, waste, corruption, don't deliver services, help in a disaster, or sell unsafe products,& then aren't removed & held accountable.
#FWD50

I'm glad Wilson responded to my question by focusing on the social context of transparency.
Per @participatory, the impact of transparency depends on whether political agency & press freedom exist in a given country: e-pluribusunum.org/2013/05/08/ope…
#OpenData #OpenGov #FWD50

@participatory Listening to @ChedliCarter talk about "relational organizing."

He's says one of the big stories of #Election2020 is how people using social media & new P2P networking tools to organize & send integrated messaging combined to shift voting behavior.

Cites +3% turnout. #FWD50

@participatory @ChedliCarter Listening to @AMQCS at #FWD50. I have been so jealous of New Zealand's good governance, which is directly relevant to their extraordinary success suppressing the pandemic. She says a key piece of recovery is digital inclusion: supplying broadband Internet & computers to children.

@participatory @ChedliCarter @AMQCS Now listening to a #FWD50 panel with @MarcCampbellCGI & @Lindsay_CGI talking with @DeptVetAffairs Assistant Secretary & CFO Jon Rychalski, former VA Secretary Jim Peake, & Nicola Harvey, digital services in Edinburgh.

Digital governance sounds brilliant with a Scottish lilt.

@participatory @ChedliCarter @AMQCS @MarcCampbellCGI @Lindsay_CGI @DeptVetAffairs Peake emphasized the need to get feedback from front-line users of a given service, & apply it to improve it.

It's a key insight: Public sector organizations need to build digital services with people who use them, centering humans in both design & delivery.
#FWD50