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Caroline Cranfill @Cranfillec
, 3 tweets, 1 min read Read on Twitter
Team performance is driven by five measurable factors:
1- everyone in the group talks and listens in roughly equal measure, keeping contributions short.
2- members maintain high levels of eye contact, and their conversations and gestures are energetic.
3- members communicate directly with one another, not just with the team leader.
4- members carry on back-channel or side conversations within the team.
5- members periodically break, go exploring outside the team, and bring information back to share with the others.
—Alex Pentland, MIT Human Dynamics Lab found in Culture Code by Daniel Coyle
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