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Joel K @JoelKlettke
, 4 tweets, 1 min read Read on Twitter
They can steal your content. Your clients. Your process. Your employees. But there’s one thing competitors can’t steal that makes stealing the rest harder:

Your customer success stories. Baffling so few businesses invest in doing them well — they’re they ultimate differentiator
ESPECIALLY if you’re an agency. I’ve written 3 agency sites this year. Each time, finding new ways to talk process, quality, confidence.

But the agency w/ the proof is always going to win. 100% of the time.

So we always try to lead with it, and if you have none, disadvantage.
Yes, I’m biased. But I honestly believe THIS is the content arms race agencies and SaaS and B2B should be gearing up for: he who has the best proof, wins.

But hey, plenty of room for more “ultimate guides” I guess
Also I wanna amend this tweet to say that I meant “they” who have the most proof win.

I was limited by character count but agencies and companies don’t gotta be “he’s” or gendered at all.

Sorry if that came off wrong, not intended.
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