Thread by @adamfelber

Hey @Uber_Support and @Uber - I left an iPad in a car this afternoon.

Um... help?

I mean, I followed all the steps, but have yet to connect with my driver or any other humans.

You guys have any humans lying around?

See, there was a step to contact my driver. Did that.

Another step to let y’all know I couldn’t reach her. Which got me into a support chat!

But-at the moment, that’s an open chat with just one participant... me. And I’m afraid I have no further information for me at this time!

The last time I needed @Uber_Support was 2015. I’m looking at that chat now. Took you guys 3 minutes to get back to me.

Now... it’s been way over an hour. What’s changed, @Uber ?

Is it me?

I guess I’ve put on a few pounds, to be honest...

Also, I may have experimented with other rideshare services. But only once or twice, I swear!

I just got in and got out. It didn’t mean anything.

Even when you went through tough times this past year or two, I stayed with you. Because I believed in you.

But now?

Now... when I really need you... you won’t even TALK to me!

Look at me. I’m on social media, asking people if they know anything: “Have you seen @Uber? Did he mention me? At all!”

It’s sad. But it’s all I’ve got.

No, right now... I’m just a man, standing in front of a rideshare service... asking it to love me.

...or at least, you know, help me find my iPad.