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One of the topics in our talk about the Twelve™️ viewpoint was specialization, especially of roles. Let's talk about that, in particular about the Scrum "Product Owner" or XP "Customer".
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1/8
Nominally, Scrum calls for the team to contain "all the skills" needed to product the product, and that's good. The Twelve™️ viewpoint calls us to dial that notion all the way up to 12, in particular for the Product Owner.
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2/8
In Scrum, the PO has the responsibility to tell the team what to do next (and not how to do it). In the best teams, the PO builds an understanding of the needs, and the team devises solutions to the needs. But even then, priorities are set by the PO.
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3/8
From Twelve, we see a different view, the Complete Team.
The Complete Team understands needs, sets priorities, devises and builds solutions. It uses the power of all to do that, capitalizing on the special things folks all know, sharing and spreading that knowledge.
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The Complete Team understands needs, sets priorities, devises and builds solutions. It uses the power of all to do that, capitalizing on the special things folks all know, sharing and spreading that knowledge.
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From the Twelve viewpoint, there is no powerful decision maker in what to do, how to do it, what the architecture should be, whether something is a bug or not. It's all about the Complete Team.
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5/8
Now, one reason why older methods like Scrum and XP identified the special PO/Customer role was that we didn't fully understand the power of the self-organizing Complete Team. Another, however, was political, a nod to our own history and the status quo of "management".
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Conventional management often wants an individual "in charge", to be "held responsible". A more modern, sensible, Real Agile™️ viewpoint is that we build systems of people with purpose, autonomy, and mastery, and we guide the systems to get the results that we want.
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7/8
That's really what the words "self-organization" mean in the Agile Manifesto, and at that time, I believe none of us saw how far that notion could, and should, go.
Today, with the dials up to 12, we begin to see a bit better. We see the team and the system, not the roles.
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Today, with the dials up to 12, we begin to see a bit better. We see the team and the system, not the roles.
8/8
Somehow Twitter and I didn't agree on those images. Here, I hope, are better ones:
