This voice recognition software was introduced when I was director of the Situation Room. Off-the-shelf Dragon software is used but not against a recording of the call or of the actual call participants. /1
Instead one of the duty officers listening to the call live repeats what he/she hears into a microphone connected to a computer with the software installed. It is their voice that is used to create the transcript. /2
Two other duty officers continued the long-standing practice of listening and typing what they heard. The three rough transcripts are reconciled into one. /3
Legal review by White House counsel would it permit its usage against the direct voice of the President or foreign head of state. The lawyers signed off on this creative use of the software. /4
As a result, I was quite popular among duty officers for awhile. 😜 /5 and end
In subtweet 4 it should say “would not permit its usage against the direct voice of the President,” not “would it permit...”. Thanks for the catch, @davidzmorris of @FortuneMagazine.
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