In the final session I’m covering today at @LearnTechUK, Michael Edwards & Maya Harris from @McKinsey share their internal process to help informal #learning happen more often & more systematically. I look forward to telling you all their secrets in this thread #LT23UK #T2S3
Neither Michael nor Maya are active on Twitter (sad times) but if you wanted to know what they look like and what they do - here you go! At McKinsey Michael is Global Leader, Way We Work Director of People & Ops. Maya is a Senior Learning Manager. #LT23UK #T2S3 Introducing Michael and Maya
In this session we’ll be talking a lot about #apprenticeship but not in the the traditional sense. At @McKinsey they use the word “apprenticeship” to mean #OnTheJob #Learning on the job. This is really important for the context of the session (& this thread). #LT23UK #T2S3
In @McKinsey terms, purposeful #apprenticeship is colleagues immersed in a culture of support to accelerate development. It rejects that the most senior person is automatically the best person to help someone learn. Everyone is a teacher & everyone is a learner. #LT23UK #T2S3 Image
Things are starting to get weird up here in @LearnTechUK. Everyone is standing up with their eyes closed and imagining they are in a desert. And now Michael has got a desert-loving volunteer to come to the front & learn a skill from him. Oh my. What’s coming next? #LT23UK #T2S3 Image
The volunteer has been given the task of making a Bedouin headdress only by observing Michael. The volunteer cannot ask questions. Just watch and follow. It’s an incredible thing to see. Don’t worry - I’ve got you. I’ve captured it all on #video. #LT23UK #T2S3
What is the learning? If we’re just observing, if we’re just watching, it’s a really difficult way to learn. And this was a physical task. Imagine if it was a cognitive task. It’s tough. And if we can see that it is - why are we doing it to people at work? #LT23UK #T2S3
So how do we do things differently? Well in @McKinsey’s Purposeful Apprenticeship model if you’re a #learner your job is to
⭐️ Observe (watch and ask why)
⭐️ Articulate (explain how you’re thinking about it)
⭐️ Act (do it and reach out if you need help)

#LT23UK #T2S3 Presentation slide showing ...
And if you’re a #teacher or a #guide under @McKinsey’s Purposeful Apprenticeship Model your job is to
⭐️ Model (show & tell why)
⭐️ Scaffold (explain your approach)
⭐️ Coach (watch the learner do it)
⭐️Fade (let go & let the learner come to you if they need help)

#LT23UK #T2S3 A slide showing the role of...
And now the audience gets to practice some of their own purposeful apprenticeship at @LearnTechUK. They were asked to find a skill or task they do well, write or storyboard steps and then teach it to someone in the the room. There’s lots of noise & laughter & fun. #LT23UK #T2S3 ImageImage
Michael reminds us that under the purposeful apprenticeship model the trainer or guide’s most important word is “Because” and the learner’s most important word is “Why?” #LT23UK #T2S3
As an aside, Michael full of contagious energy & he is really enjoying this @LearnTechUK session and activity. I have proof in the form of the #BestPhotoEver. I always thought @McKinsey were quite buttoned-up but he’s single handedly changing my mind. #LT23UK #T2S3 Image
Crucial to this model is #PsychologicalSafety. Are people able to be candid and ask questions without feeling at risk? Can people freely admit when there are things they don’t know without fear of repercussion? Are they safe to engage across the organisation? #LT23UK #T2S3
And that’s a wrap for @McKinsey at @LearnTechUK. But the team have left us with some awesome #resources (pic below including QR codes). The question now is: How can YOU begin moving your organisation toward a purposeful #apprenticeship culture #LT23UK #T2S3 Image

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More from @DiversityDana

May 4, 2023
The next session I’m covering @LearnTechUK was made for me. Not only is it about #learning but it’s about #Agile as well. Whoop whoop! We’ve got Jodie Pritchard from @CitizensAdvice and Richard Kerridge from @HPE. I can’t wait!!!! #LT23UK #T3S5
Jodie’s up first and she starts with a reminder of what the #AgileValues & #AgilePrinciples are (pictured) with a reminder that we can replace “software” with whatever we’re making, that simplicity is a focus on what people want and co-location with working closely #LT23UK #T3S5 ImageImage
By the way, in case you were wondering, here’s what Jodie looks like up on screen and here’s how you can find her on LinkedIn where she’s more active:
linkedin.com/in/jodiepritch… #LT23UK #T3S5 ImageImage
Read 20 tweets
May 4, 2023
It’s Day 2 of @LearnTechUK & my first session is about Learning Personalisation. Personalising #learning can improve retention & performance. But how do we get there? Nicola McNeillie from @AstraZeneca & David Kelly @LnDDave from @LearningGuild will tell us. #LT23UK #T4S4
Both David and Nicola are more active on LinkedIn than Twitter so I’m going to share their details. David is at linkedin.com/in/lnddave and Nicola is at linkedin.com/in/nicola-mcne…. I know, I know - I’m so helpful. #LT23UK #T4S4
David is up first! And he starts with a hilarious story. He spoke at @LearnTechUK yesterday on #EmergingTechnologies & when he was looking at his social media mentions yesterday he saw one that said “Personalised learning doesn’t exist” attributed to him. Whoops! #LT23UK #T4S4
Read 17 tweets
May 3, 2023
Does the focus on building skills mean we might be missing a trick when it comes to improving wider org performance? No clue - but I bet Charles Jennings @charlesjennings has some insight & answers! I’ll listen in here at @LearnTechUK and keep you posted, shall I? #LT23UK #T3S2
Covering the session with me is the one and only Ben Waldman @LandD_Ben - so you KNOW I’m already having ALL THE FUN. Let the tweeting begin #LT23UK #T3S2 Image
And guess who the chair is?!?! It’s a friendly face. The one and only @ZahraCJ! Hey Zarah!!! 👋🏽👋🏽👋🏽 #LT23UK #T3S2 Image
Read 11 tweets
May 3, 2023
Here at @LearnTechUK about to discover how L&D can actively contribute to #sustainability and the green agenda. I know nothing about it - so I can’t wait for speakers Brittany Sage Brown @Brittany_Sage_B & Tess Robinson @tessrobinsonLAS to blow my mind. Bring it! #LT23UK #T5S1
Did you know that Louisiana in the US is the first place in the world to have climate refugees due to flooding. They may be the first but @tessrobinsonLAS tells us they won’t be the last. #LT23UK #T5S1 Image
We just got asked how people in the room feel about #climatechange. Here are some of the answers from Menti. #LT23UK #T5S1 Image
Read 14 tweets

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