Discover and read the best of Twitter Threads about #facilitation

Most recents (3)

Venez découvrir la Loi de Conway, cette force méconnue qui a un pouvoir magique sur ce que vous construisez quel que soit votre métier.

Nous verrons avec @JulienTopcu ses impacts sur les différents aspects du logiciel et nous apprendrons comment l'apprivoiser.

#flowcon 🧢
Jakob Nielsen, dans les années 90, s’attache à l’UX des sites web. Il explique que le visiteur ne devrait pas avoir à connaître l’organigramme de votre société.
Nigel Bevan complète, en disant que c’est aussi la stratégie, les intérêts de l’entreprise qui se révèlent sur un site.
Allez analyser le site (version 2022!) d’un cabinet de conseil ayant souffert d’un bad buzz pour avoir pas mal facturé aux contribuables français, vous comprendrez.
Read 14 tweets
1/7 Eye contact is one of the most underrated #communication tools in general conversations, but it’s importance is amplified by several magnitudes when trying to facilitate group #conversations during #debriefing.
2/7 Making and holding eye contact is a great way to invite #engagement in the conversation. Giving them the opportunity to opt in or out without placing them psychologically unsafe position created by verbally trying to engage them.
3/7 They may initially signal that they are not ready by closing their #bodylanguage Move on and engage others in group. Periodically check back (with eye contact). When they are ready they will signal that through opening their body language ready for you to invite their input
Read 8 tweets
1. Everyone has been doing ZOOM #remote happy hours with friends, trying to emulate the regular world. We're all likely making the same mistakes.

What have you noticed? What new habits have been working? Here's my list of advice but I want yours too. First up...
2. Even in the real world, at a restaurant, 4-6 people is the most that can maintain a single conversation.

So a 10 person ZOOM call is bound to be frustrating. It's just too many people. That is unless you've arrived at new habits and etiquette.
3. Useful habits:

- remind everyone to mute when not talking
- Avoid interrupting (lag makes this extra annoying)
- raise a hand before you speak
- use 'ask a question and go around the room'

(surprise! these are good non-pandemic habits too! They matter more now because...)
Read 9 tweets

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