This is not the right answer. It needs to be fixed. But it s a good example of a failure of governance rather than the partisan issue it is likely to become... nbcnews.com/news/amp/ncna9…
Leaving aside feelings on the value of the law Trump signed for a minute, when things like that happen, glitches happen. Good intentions turn into computer problems and people getting screwed. Fixes mean lengthy procurement cycles. This is not new.
Here's the problem: when something like this happens, someone like @RonaldKlain is designated by the WH to stand on desks, beat on doors and empower the people getting creative. They make govt get to the right answer.
This is govt at its finest because the tools are there, you just need to get it done and it's a role the WH has to uniquely play. Even the most passionate civil servant at VA would need the WH to tell another agency to help. That agency needs that directive too.
This sort of energy and know how just isn't there in the Trump era. As a result, government will break promises to thousands. People lose faith because it only hits people on the razor's edge of life...like returned vets in college who now can't pay their debt.
As a result, we all lose. We lose those vets in the workforce and we lose faith. All because this WH doesn't know or care enough to see the value of bureaucratic ninjas for good. Instead they throw up their hands and walk away.
