Rep: "Nope. We can't tell them to prioritize it, & the same thing will happen if he brings it to a local @FedEx store."
Me: "So I might never get it?"
Rep: "Well, eventually it'll die down"
I'm ready to burn the system to the ground
She has not called back. Still no package.
(in an opened box)
(but the item was in there)
(and it didn't fit)
This is the saddest Christmas ever.