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Dan Masters – OhMDee.com
@OhMDee
, 5 tweets, 3 min read Read on Twitter
1/4
I always say the true test of a company is their after-sales support. My recent experience with @madebygoogle shows me they well & truly understand that.

I had a minor, rare hardware issue with my Pixel 3, which I relayed to Google via Android's inbuilt chat tool.
2/4
 She got me to test a possible software solution, but gave me her email & opened a case, in case it reemerged.

It did, so I emailed her. She said I could ask the original third party retailer to perform an RMA, or I could do it through Google – I chose the latter.
3/4
 I sent the phone off last Fri & it arrived at Hong Kong in *two* days. Google emailed me yesterday to say my replacement device had been shipped & I received it *today*.

Not only that, but they also sent me a brand new retail phone – not refurbished – box, accessories & all:
4/4
 Google is much less experienced in supply chain & hardware support than Apple, but they've been able to match (and even exceed) their historical level of service—from initial point of contact, to sending the replacement.

Needless to say, I'm impressed. Thanks @madebygoogle!
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Dan Masters
@OhMDee
This is my first time ever watching a Google I/O keynote 😱 #timesareachangin
—
#GoogleIO2018: Google Keynote livestream
Blown away so far. #io18

e.g.
(And basically every Apple keynote in the past few years)
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Russian Platform #HandsOffVenezuela 🇻🇪🇷🇺✌
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THE WESTERN ELITES

Hopefully the depth of the pernicious combination of greed, arrogance, hubris, criminality & aggression inside the elites of the western world is becoming ever clearer to e/one.

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David Roberts
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I don't get the logic of this @kdrum post at all. Why on earth, if I'm convinced by the science of climate change, would I set about making a bunch of symbolic personal sacrifices that wouldn't change anything? motherjones.com/kevin-drum/201…
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Amanda G.
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Born & raised in #Fanar #Lebanon, a tiny country in the middle east with a lot to offer. I always had a positive outlook on life maybe because of the culture or values🤷‍♀️.
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Teri Kanefield
@Teri_Kanefield
(Thread) Another indictment

Question: What’s up with Trump, Flynn, and Turkey?

Spoiler: Authoritarians stick together.

Busy week: I finally read the indictment for Bijan Kian, Flynn’s business partner.

It’s here: documentcloud.org/documents/5631…
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Eurosluggard🇬🇧🇪🇺
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Dr. Joe Abah
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Are you a young person who just wants to “leave this place” and move abroad? Are you in that state of complete helplessness where no one is giving you a chance? No job, no money and no immediate hope for the future? Considering even Libya route? Let’s talk about that this morning
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