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Leo Polovets
@lpolovets
, 3 tweets, 1 min read Read on Twitter
Many apps have surprisingly poor UX on 1st use.

"Would you like to donate?" -> Not before trying the app!

"Would you prefer layout X or Y?" -> How should I know before seeing the app?

"Please fill out this form + connect 3 data sources" -> How do I even know if this is useful?
A user's first experience should be delightful, otherwise they're likely to churn forever. Instead, a lot of first experiences are confusing or downright frustrating. 🙄
Another ex:
- I visit a news site for the first time.
- I'm shown a pop-up that covers the content I hoped to read and tells me I must disable my ad blocker to see anything.
- Simulatenously, I get a Chrome pop-up asking if I want to opt-in for notifications from the site. LOL.
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Leo Polovets
@lpolovets
1/ The GDPR tweet below got a surprising amount of traction. Many replied that it's important to look at consumer benefits, not just corporate costs. Fair. In my opinion, GDPR a huge net negative because of the low benefit & the high opportunity cost of spending on compliance.
2/ Low benefit: GDPR is supposed to protect privacy. Is there data showing this has happened? I'd love to see some if there is.

Do people feel their data is safer? Is it safer?
Do people take control of their personal data?
Do they trust companies more?

My gut feeling: no.
3/ Opportunity cost: est cost of US co compliance is $150b. That's $150,000,000,000. What else could be done with this $?

You could give $10k to every US college student. Or $5k to households in bottom 25%. Or build 2 *million* apartment units. Which of these has the most value?
Read 4 tweets
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Leo Polovets
@lpolovets
Idea for conferences: name tags that state your name and your most notable conference-relevant accomplishment.

Examples:
- name + historical returns for investor conf
- name + biggest team you've managed for leadership conf
- name + your max sales in a year for sales conf
Motivation: sometimes people talk a great game but aren't actually good at what they be do. Other times, someone is amazing at what they do but isn't super compelling in person. This would help separate signal from noise.
Ok, lots of subtle and not so subtle problems with this idea. Thanks for the feedback, Twitterverse. :)
Read 3 tweets
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Leo Polovets
@lpolovets
1/ Many good tips in this thread about what good VPs of Eng do in their first 6 months. Summary & comment highlights are below:
- earn respect of engs
- build strong relationships w/exec team
- understand company priorities & where eng fits in
- lay groundwork for A+ eng culture
2/ Highlight #1:
3/ Highlight #2:
Read 4 tweets

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Scott Berkun
@berkun
1. I'm working on a new book that teaches design to everyone - and I've read over 40 "design books" as research.

One major observation is how frequently design is described as a solitary activity, taking place mostly in one person's mind. Despite how rarely that happens in life.
2. At the same time, designer's frustrations frequently focus on the other people they have to work with (including clients!).

Which makes for a professional trap: the major challenge of design (collaboration/persuasion) isn't seen as part of design education.
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But I'm here to say YES IT IS. What good is a design plan if it can't be built? Or the team won't build it? A design can't change the world if it doesn't get made.
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No One
@judeinlondon2
Trying to stay off this site but a few points whilst I’m not anxious & semi-functioning:
1) please stop saying “the Catholic Church got money they can pay for Notre Dame”. This isn’t correct. Even *if* Notre Dame didn’t belong to the state (like Buckingham Palace here), it would belong to the parish that built it. Even if that parish happens to be in the archdiocese
There is a reason churches are always raising money to fix the roof etc - Rome ain’t paying for that shit. Rome are barely paying priests. The Church of Latter Day Saints (Mormons) have more money than the Vatican. Each country looks after its own dioceses.
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Simon Wardley #EEA
@swardley
X : How do you place something on the value chain in a Wardley map?
Me : The chain is actually a chain of needs, this needs that, a partial ordered list. The y-axis is pure scaffolding, to help people get started with mapping ... nothing more. The only "real" axis is the x-axis.
... I only keep the y axis because it helps people getting started and it has become habit. Once you get used to mapping, you can dump the y axis ... you don't need it other than a reminder of lower order systems create higher order systems.
X : Where did the y-axis come from?
Me : My early maps didn't have a y-axis. I only included it because people kept on asking "what's the y axis" and couldn't seem to cope with the idea of position described through a chain of needs ...
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Ciara Johnson
@hey_ciara
Y’all REALLY tryna travel in 2019?? I got you.

We’re covering everything today - flights, accommodation, activities, EVERYTHING!

Here’s a thread on how I’ve traveled to over 30 countries for the low:
I’ve flown to Europe for under $450 more times than I can count.

I’ve found flights as low as $8.

I’ve traveled without paying for hotels, flights or activities..aka for free.

I've saved thousands using these tips.

But in 2019, we’re ALL catching flights. Let’s go.
Let’s start with FLIGHTS

I think we all know by now Google.com/flights is the GOAT. If you missed it, I’ll explain why really quickly. But don’t listen to me...try for yourself.

You can see the price for every single day to make sure you’re getting the best price.
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That Goan Boy
@schmmuck
Please donate generously to the CM's distress fund. All UPI addresses and QR codes can be found on the link below. - donation.cmdrf.kerala.gov.in/#donation #KeralaFloods
If you prefer donating via Paytm, here's a direct link to the account. #Donate #KeralaFloods

m.p-y.tm/Kerala-CMDRF
3. You can also buy supplies directly from Amazon for the wishlists set up by NGOs like Goonj, habitat for humanity, and world vision India. Open the Amazon app, click on the banner and buy stuff for the NGO of your choice. #KeralaFloods #Donate
Read 7 tweets
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John Cutler
@johncutlefish
My product-nerd-friend @atheus...hey you should post a thread of some drawings. Here goes:

1. The classic “here’s why you do incremental delivery” drawing ... aka “how not to dig a deep hole”. Yet legacy budgeting practices encourage one/not other

#prodmgmt #ux #design @atheus
2. Here’s is the “perpetual cone of uncertainty” ... namely, unless you are a project shop, you’re likely to ALWAYS have uncertainty, even if you are also reducing it constantly

#prodmgmt #ux #design @atheus @ProductPlan
3. I’m seeing this crazy symmetry in terms of systems / technology & org design. They are all feeding into each other. Exhibit 1: the shift from batch processing to stream processing (cc @gwenshap ) and networked orgs @NielsPflaeging

#prodmgmt #ux #design @atheus @productplan
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