, 21 tweets, 5 min read Read on Twitter
I want to make a case for why transactional relationships can be a good thing, even refreshing.

Typical complaints about transactional relationships:

That they're meaningless, dehumanizing, alienating, reductive, narrow-minded, selfish, “icky”.
Transactional relationships promote professionalism & exclude personal life.

ie the systemic relationship btw 2 ppl is separate from the personal relationship btw them.

If “authenticity” means merging private & public selves, transactional is “inauthentic”.

It’s just business.
Assumptions behind criticisms:

1/ Authenticity is more *meaningful*

2/ It’s also more *effective* — the deeper we can personally relate, the better we can professionally collaborate

3/ Work is meaningless & selfish, ^ to see me only in a work capacity is to reduce / dehumanize
TLDR responses:

“Authenticity” isn’t evidently more meaningful or effective.

Clearly romantic relationships complicate professional relationships — we may want other boundaries

Work is meaningful — “transactional relationships” can serve a purpose bigger than your feelings.
Furthermore, I’d argue that transactional relationships help make SV work.

Of course, on its own, it also leaves people lonely.

We conflate friends w/ acquaintance & thus end up w/ neither.

The answer isn’t to merge professional/personal, it’s to get best friends.

Even one.
The error we’re making is confusing communal & systemic mode

Communal mode is tribal living. It intuitively makes sense, but doesn’t work at scale

Systemic mode is capitalism. It feeds 1b people & helps us live til 80, but, on its own, isn’t fulfilling

This confusion has history.

In the 1960s, monism—all is one— emerged as a counterculture movement in response to excessive dualism of industrial & victorian eras.

It tried to remove all our boundaries — personal, professional, political, etc

This confusion also isn’t unfounded.

It was reasonable, after all, to compare your employer to your family - you spent your whole life w/ them.

Careers have changed, of course

Communities die from creative destruction, states & countries die without it

The truth is you can’t know 8 billion people deeply. We’re not wired for it.

It’s *exhausting* to think that every meeting can turn into you talking about your family or your romantic relationships.

As we’ve seen with romantic boundaries/norms, emotional ones can be helpful too
We’re wired to know tribes of 150 deeply, not 8 billion.

Human love & compassion is amazing for intimate relationships, but doesn’t scale on its own

You know what helps it scale, what enables us to coordinate w/ billions of people?

Transactional relationships
Spoke to someone in Paris who used to live in SF.

“In SF you can come once a year & do deals w/ everyone as though you live there

“In Paris you have to meet w/ that person monthly for yrs before you can bring up business”

In SF we call this “frictionless” or “meritocratic”
The good thing about meritocracy as it relates to economic growth is that it’s all about merit.

Anyone can make it.

The tough thing about meritocracy as it relates to friendships is that it’s all about merit.

Consistently being evaluated, or “earning” friendship, is exhausting
You want to be able to fire your colleague for bad performance

You want your family & best friends to love you unconditionally, + not fire you

The output there is the relationship itself

Not to say these are mutually exclusive, but when you confuse the 2 you risk losing both.
Now that I’ve addressed first two points, let’s address capitalism POV.

Some people feel capitalism isn’t meaningful, bc, when producer & consumer are separated, the connection is different.

Ppl say sometimes: “I know I’m having an impact, but I want to feel it more directly!"
Thought experiment, replace “deals” with “community service”

“He doesn’t want to get to know me as a person. All he wants to talk about is community service”

“Stop launching into volunteer details—ask me about me”

Weird, right? You wouldn’t say this.
If you don’t believe in capitalism, you’ll believe you’re a “cog in the machine”

If you do believe in capitalism, then you’ll think small talk is tiring & also a waste of time

You’ll buy that you’re a part of something way bigger than your personal ass.

This doesn’t mean that colleagues shouldn’t care about your personal life, or you shouldn’t make friends at work

It means we shouldn’t stigmatize transactional relationships

We’ve course corrected so much that it’s at the opposite-to be professional is to be square or tone-deaf
The more you feel OK having some “transactional” I.e “professional” relationships

- The more business you’ll be able to do

- The more secure you’ll feel doing so

- The less drama you’ll have.

- The more you’ll be able to contribute to something bigger than yourself
Having work friends is great—It adds new levels of depth & trust

This tweet isn’t saying to avoid work friends, it’s saying don’t feel pressure to force them

Also: Be OK reaching out to people for transactional meetings.

I have friends who are colleagues, and vice versa.

Just like I don’t need my friendships to engage in my work life, I also don’t feel pressure to turn every work dynamic into a best friendship.

While there is richness in fusing, not everything has to be fused.
In conclusion: Have your own communities AND have some transactional relationships

Pair a frictionless/meritocratic business culture w/ a fraternal/authentic community culture

Keep your tribal POV out of my markets, + your market POV out of my tribes

Missing some Tweet in this thread?
You can try to force a refresh.

Like this thread? Get email updates or save it to PDF!

Subscribe to Erik Torenberg
Profile picture

Get real-time email alerts when new unrolls are available from this author!

This content may be removed anytime!

Twitter may remove this content at anytime, convert it as a PDF, save and print for later use!

Try unrolling a thread yourself!

how to unroll video

1) Follow Thread Reader App on Twitter so you can easily mention us!

2) Go to a Twitter thread (series of Tweets by the same owner) and mention us with a keyword "unroll" @threadreaderapp unroll

You can practice here first or read more on our help page!

Follow Us on Twitter!

Did Thread Reader help you today?

Support us! We are indie developers!


This site is made by just three indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3.00/month or $30.00/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!