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Charlotte, NC — I am boarding a flight right now for your Pride Weekend. Charlotte is coming to Charlotte. Get ready. 🏳️🌈🎉💅🏼
Aaaaaand they lost my bag. 🙃
The customer service person at the @AmericanAir desk is very kind and helpful. He is clearly doing everything to find it. He is the only thing keeping me from being annoyed that a bag was lost in a 90 min. direct flight.
I never check bags if I can help it. Ever. This flight was full and I arrived at the gate later than most, so they had to check it.
They gave me a tracking receipt. For someone else’s bag. With a final destination of Charleston, SC.
It is my fault for not checking the receipt.
They gave me a tracking receipt. For someone else’s bag. With a final destination of Charleston, SC.
It is my fault for not checking the receipt.
So, Mr. Walter Osborne, if your bag didn’t make it to Charleston, SC — guess what?
Hey @AmericanAir, your customer service agent Dale at the Charlotte airport managed to quickly track down my mistagged bag before it was put on a flight to South Carolina. He was professional, kind, and dedicated. Promote this man! 
