Thread by @AyoBankole

I’m on this Dana flight. All the air conditioners are not working. All passengers are sweating like christmas goat, everyone screaming and fanning. Yet, the flight is preparing for take off. Anyhowness will not kill us in this country.

So while the pilot was announcing take off. Everyone screamed NO!!! and requested they fix the AC, as it was terribly hot. The Pilot, instead of apologise and explain, announced that there are some “unruly passengers” and taxied irresponsibly around, then went back to park.

Companies have zero regard for customers,govt has zero regard for citizens, military has zero regard for police, police has zero regard for citizens. Everyone lives in a mad house. Dana Air has just proven to be at the top of this madness, with this shitty treatment of customers.

It is totally unacceptable for Dana & it’s pilots to risk the lives of passengers in the hands of a pilot throwing temper tantrums with a plane. Engine has been on for a while, after taxing, still hot. Everyone is up, asking to get out. Pilot has locked us in. No go, no get out.

We are in an extremely hot plane. All Passengers require is reassurance that the plane is fine & we will get AC working. But no, the Pilot and the crew are displaying some rude and arrogant verboseness. Again, failure of regulatory oversight, failure of standards. Failed country.

This flight is @DanaAir flight 9J353 to Abuja. The Pilot is the nastiest, most arrogant and most unprofessional pilot I’ve ever flown with. If this represents Dana’s culture, then Dana has no business flying Nigerians. Even the hostesses are confused. Total madness.

UPDATE: passengers have disembarked. @DanaAir is addressing us rudely, insisting we board with the SAME pilot who couldn’t manage his emotions & was mentally unstable with the way he taxied. We are insisting pilot be changed
Cc @Omojuwa @bosuntijani @HenshawKate @OgbeniDipo

UPDATE: We’re back on board. Plane is cool. I think pilot was changed. I wonder what has been done to cool the plane that couldn’t be done before. First, SARS, then military brutality, then bank overcharges, then airlines bad services. Everything in Naija works to frustrate you.

UPDATE: Finally landed safe & sound. Not the best of flying experience in my entire life. But at least, I’ve landed. @TundeIrukera and his team at CPC can help investigate & help restore some dignity to how Nigerians are treated by airlines. I don’t trust the other agencies. End.