Thread by @panxueni

I cannot believe this is happening.

1️⃣ My student (I have her permission to say this) who is Chinese started having a fever last Saturday.

Now 9 days. Also has a cough and now chest pain.

She’s dead scared.

She has not been to China recently but I would be equally scared.

2️⃣ last week she called the NHS 111 & bc she has NOT been to any “infected areas” NHS told her it’s just a cold and could not offering any tests.

Today we had a chat and I suggested her to call 111 again since:

1. She has a fever for 9 days

2. Now UK has 35 cases

3️⃣ she really wanted the test also bc:

1. In China she would have been tested. Her parents are worried.

2. She is an international student. First year in the UK. No family, no close friends. No help!

She really needs the extra psychological support & reassurance from the NHS

4️⃣

So 7pm 111 called back & said she has a chest infection & needs to go in for a test to rule out anything more serious (including #covid19UK)

She was told to go to Lewisham Hospital A&E @LG_NHS

While still suffering from a fever, she made the difficult trip to the hospital

5️⃣ 👇👇👇

this is when things stopped to make any sense.

she arrived but was not even allowed in. The @LG_NHS hospital security guard stoped her and sent her to a #coronaviruspod

She was told to call the NHS there!!

@NHSEngland was equally puzzled why she’s told to call!

6️⃣

NHS over the phone had no clue so they gave her a number of the hospital she was in!!!

And finally through hospital reception she was put to speak to someone who’s “in charge”.

This person then told her bc she has not been to “infected areas”, they cannot offer ANY tests!!

7️⃣ she repeated her reasons for needing a test:

fever for 9 days, chest pain, cough, symptoms getting worse, psychological stress for being on her own with no support..,

All the hospital person in charge could say was:

Go home, drink more water. Sorry no tests.

8️⃣ Exhausted and finally gave up, she arrived at home an hour ago and was in shock of what has happened!

She told me the person on the phone was in a hurry to brush her off, as obviously they wanted nothing to do with #COVID!

You won’t expect that from a UK hospital will you???

9️⃣ Qs for @LG_NHS & @NHSEnglandLDN

1. Conflict info 111 & hospitals. Patients being kicked around like a football.

2. Security Guard barred her from entering A&E - is she potentially contagious or not???

3. She got worse due to exhaustion from this trip. Who to blame??

🔟 those are questions @NHSEngland & @MattHancock needs to answer to my students who now wants to fly back to China to save her life!

Now I want to ask:

Is the NHS prepared to handle #COVID?

Or should I get a ticket to China? At least now they seem to have a better clue!

Finally just to add:

I don’t think she has #COVID19 but very upset that 111 sent her to A&E just for the A&E to bar her from entering!

UK is basically not testing. If you don’t test you don’t have cases, until more people die and the truth will come out!