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Jun 19 โ€ข 9 tweets โ€ข 7 min read Twitter logo Read on Twitter
๐Ÿš€ In the Age of AI, personalized customer experiences are crucial for competitive advantage. Companies like Home Depot, JPMorgan Chase, and Starbucks are leading the way. #CustomerExperience #AI #Personalization @HBR

A quick recap๐Ÿฟ๐Ÿ‘‡ Image
๐Ÿ“ˆ Competitive advantage is based on the ability to capture, analyze, and utilize personalized customer data at scale. AI is the key to understanding, shaping, customizing, and optimizing the customer journey. #Data #AI #CustomerJourney
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๐Ÿ’ก Brands like Sweetgreen and Stitch Fix have designed transformative first-party, data-driven experiences as well. Personalization is the design target for every touchpoint. #ChallengerBrands #Personalization #DataJustice2023
3/7
๐Ÿค– Cutting-edge companies use intelligent experience engines to assemble high-quality customer experiences, allowing them to deliver personalization at a scale that could only have been imagined a decade ago. #IntelligentExperienceEngine #Personalization #Scale
4/7
๐Ÿค” Many brands struggle to personalize at the necessary scale and depth. To catch up, they must focus on their data and technology foundation, adopt a rapid-test-and-learn mentality, and merge physical and digital experiences. #Data #Technology #Personalization
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๐ŸŽฏ To succeed in the Age of AI, companies must tap into their deep store of customer information and prioritize personalization. Focus on building intelligent experience engines that allow for personalized, seamless omnichannel experiences at scale. #Omnichannel
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๐Ÿ™Œ By doing so, companies can create a personalized and engaging customer experience that will increase market share, improve customer satisfaction and loyalty, and ultimately drive revenue growth. #CustomerExperience #Engagement #RevenueGrowth #AI
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You can read the full article here.๐Ÿ‘€

hbr.org/2022/03/customโ€ฆ
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More from @_aigeek

Jun 20
๐Ÿšจ GPT-4 has outperformed human entrepreneurs in a pitch competition! Investors and business owners found GPT-4 generated pitch decks to be more compelling, convincing, and of higher quality than those created by humans. #GPT4 #pitchcompetition

A quick recap๐Ÿ‘‡ Image
๐Ÿค–๐Ÿคฏ This game-changing solution not only saves time in creating a pitch deck but also has the potential to be a highly lucrative option. Entrepreneurs should consider using GPT-4 to increase their chances of securing funding and impressing investors. #AI #investing #funding
๐Ÿ’กThe implications are clear: if you want to captivate investors, you should reconsider writing your own pitch decks. GPT-4 has unveiled a groundbreaking opportunity to disrupt the traditional approach to securing funding. #Pitching #Investment
Read 10 tweets
Jun 20
Bessemer Venture Partners is investing $1 billion in #AI because they believe it will fundamentally change the way billions of people work, creating trillions of dollars in value. This is a seismic shift with enormous potential! @BessemerVP
1/4 Image
Sameer Dholakia, a partner at Bessemer, predicts that AI adoption will be mind-blowingly fast and easier to adopt than previous platform shifts like the cloud. They predict many winners in the AI landscape, with growth in verticalized LLMs specialized for specific tasks.
2/4
Bessemer's portfolio companies, Jasper and DeepL, are already using generative AI and scaling quickly. Other portfolio companies have adopted AI into their products, like Intercom's Fin using GPT-4, Ada's integrated chatbot, and Canva's five generative AI-based products.
3/4
Read 6 tweets
Jun 19
๐Ÿš€๐Ÿค– The future of AI is here! Google CEO, Sundar Pichai, recently spoke at Google I/O about how AI can be more helpful for people, businesses, and communities. Let's explore some highlights from his speech! #FutureofAI @sundarpichai @GoogleAI

A quick recap๐Ÿฟ๐Ÿ‘‡ Image
๐Ÿ“ˆ๐ŸŒ With generative AI, Google is reimagining all its core products, including search. Pichai gave examples of how generative AI is already helping evolve products like Gmail and Maps. #AIadvancements #GoogleMaps #Gmail
๐Ÿ“ง๐Ÿ—บ๏ธ In Gmail, Help Me Write uses AI to draft emails for users, and in Maps, Immersive View for Routes allows users to see their whole trip in advance. These advancements in AI will continue to improve and make our lives easier. #HelpMeWrite #ImmersiveView Image
Read 12 tweets
Jun 19
Generative AI is the next productivity frontier! According to a recent @McKinsey study, it has the potential to add trillions of dollars ๐Ÿ’ธ๐Ÿ’ธ in value to the global economy. Are you ready to learn how it can impact your business? #GenerativeAI #Productivity

A quick recap๐Ÿ‘‡
๐Ÿ“ˆWith the highest impact on customer operations, marketing and sales, software engineering, and research and development, generative AI can significantly increase labor productivity, contributing to economic growth. #AIinBusiness #EconomicPotential
๐Ÿ’ฐThe retail and consumer packaged goods industry could see an additional 400 to 660 billion in value annually, while the banking industry could see an additional 200 to 340 billion in value annually. That's a huge opportunity for your business! #ProductivityFrontier
Read 12 tweets
Jun 19
Have you heard about Otter: A Multi-Modal AI Model with In-Context Instruction Tuning? This cutting-edge model leverages a large-scale dataset called MIMIC-IT to achieve state-of-the-art performances in perception and reasoning benchmarks. @Microsoft @NTUsg #AI
1/5
๐Ÿค– Otter is not your average AI model. With 2.8 million multimodal instruction-response pairs, Otter demonstrates remarkable proficiency in multi-modal perception, reasoning, and in-context learning. It effectively aligns with the user's intentions. #MultiModal #AI Image
๐Ÿ“ˆ The MIMIC-IT dataset, instruction-response collection pipeline, benchmarks, and the Otter model are all available for use. This means that Otter can be applied to a variety of industries, from healthcare to finance, to improve perception, reasoning, and planning. #DataScience
Read 7 tweets
Jun 18
๐ŸšจGoogle Shopping recently introduced a new feature that uses AI to model clothing on different body types! This virtual try-on experience allows you to see how an item of clothing will look on a diverse range of models with various skin tones, ethnicities, and body shapes!
1/5
According to Google's shopping data, 59% of online shoppers are disappointed with a clothing purchase because they expected it to look different on their bodies. ๐Ÿ˜ž But with this new feature, you can visualize what an item of clothing will look like before you buy it!
2/5
This feature can be a game-changer for online shopping. The AI model used is trained to realistically depict how an item of clothing would look on different models, regardless of what angle or pose they're in.
3/5
Read 7 tweets

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