1/ I've been thinking a lot lately about error-correction error. It's when creators are so enamored of the ideas, or tech platforms, they've developed that they make superficial fixes when systemic problems arise -- because they are blinded to fatal flaws. nyti.ms/2Gm6gzm
2/ But the error is trying to correct something that is itself a fundamental error.
3/ So when Facebook announces that it is going to reduce third-party access to user data, instead of fundamentally rethinking the company's mass collection, sharing and retention of people's personal details, that's error-correction error. nyti.ms/2ugftV8
4/ And when YouTube announces that it's outsourcing its fact-checking responsibility to Wikipedia, instead of fundamentally reworking its video-processing and recommendation algorithms, that's error-correction error. nyti.ms/2Iyg5IR
5/ And when Twitter announces that it's running a contest to find researchers to measure the "health" of its users' conversations instead of recognizing the fundamental dysfunction of its platform model, that's error-correction error. bit.ly/2G0L6Y4
6/ Dear Big Tech: the problem isn't outside "bad actors." It's error-correction error. In other words, the fish rots from the head. thebea.st/2FUNpYB
