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Tom McTague
@TomMcTague
, 3 tweets, 3 min read Read on Twitter
.@Ryanair: I have tried, repeatedly, to fill in a form to get a refund for a flight. A serious illness in my family means my wife and I cannot make it. The form does not work. I have tried the helpline, direct message, "chatbot," everything. All unacceptably useless @WhichUK
.@Ryanair: The illness is a particularly distressing one, but your service has been utterly appalling. So much so, it appears designed to make it impossible to claim for a refund. Please reply to my DM or provide an email to show this is not the case. Perhaps one for @WhichUK?
.@Ryanair: Every other company we have dealt with over this matter have acted professionally. @zestcarrental was exemplary, as @WhichUK @Harry_Rose reported. @bookingcom was fine. @Ryanair has been, start to finish, appalling.
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Tom McTague
@TomMcTague
Have any of the Tory leadership hopefuls set out an actual strategy? How to get round the EU's stated refusal to renegotiate? What to do if parliament legislates for another extension request? What kind of deals they'd be prepared to make — and at what price — after no-deal?
Or is it just about showing more belief a la Kevin Keegan 1996. "We're still fighting. I tell ya, honestly, I'd love it if we beat them, love it." Yeah, but... **how**?
One strategy, for eg: Extend A50 until end of proposed transition period to create space to negotiate full future relationship complete with specific alternative arrangements for Irish border (with some kind of legal agreement stopping any further extensions should this fail)*
Read 4 tweets
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Tom McTague
@TomMcTague
🚨Exclusive: First POLITICO-Hanbury battleground tracker poll published today — and it’s not good for the Tories. Thinking of an election? You might want to read this first. Tories falling behind on all issues ranked as most important by voters🧨 politico.eu/article/poll-b…
The poll is the first in a series @POLITICOEurope and @HanburyStrategy will publish this year, tracking public opinion in blocks of neighboring constituencies throughout the country: London, E Midland, N West and Scotland.
1. SCOTLAND: Airdrie and Shotts, Motherwell and Wishaw, Dunfermline and West Fife, Kirkcaldy and Cowdenbeath, Falkirk, Linlithgow and East Falkirk;
2. LONDON: Battersea, Putney, Kensington, Cities of London and Westminster, Chelsea and Fulham
Read 4 tweets
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Tom McTague
@TomMcTague
Fascinating from David Runciman (he of @TPpodcast_): More than 3m individuals voted in the referendum who don’t normally vote. Their participation helped decide the result – yet effectively they are unrepresented in Parliament. ukandeu.ac.uk/wp-content/upl…
"This points to the need for a more profound reform of how Parliament represents the people. The problem goes deeper than partisan divides: neither of the main parties is able to bridge wider social divisions because both parties are relatively uniform in their make-up."
"The breakaway Independent Group exemplifies the problem rather resolving it: its members are career politicians who have much more in common with the politicians they have left behind in the main parties than the disaffected voters they claim to represent."
Read 5 tweets

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HART
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Hi @Ryanair. We travelled on Ryanair flight FR3556 on the 3rd of February from Stansted to Marrakech. Our luggage was lost. We have heard NOTHING from you about where it went. We've filled in all your forms. Just giving you right of reply before we have some press go live.
We lost over £2k of clothes, medicine and cosmetics had our holiday ruined. We had to buy all our clothes for a 5 day trip. I had an asthmas attack due to my life-saving medicine being aboard and I had to be hospitalised. If i I died I would have haunted y'all.
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Aki Heikkinen
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Many Finnish gov sites and e services are currently down. Including many ministries, police and customs.

Reason currently unknown, all possibilities from tech breakdown to hacking remain open.

#serious
Valtori (ICT services for the central government) CEO Lehmus says it's distributed denial-of-service (DDoS) attack. Started approx 16.30 local time targeting Valtori. Says that currently it's beaten, services are being restored.

yle.fi/uutiset/3-1034…
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Tomorrow is a regular workday, subsequent attacks would start causing actual disruptions to everyday life.
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