Thread by @policescotland

The festive period sees an increase in calls to 999 and 101 as a result of the busy party season.

Follow us tonight where we will be live-tweeting from our service centre as we expect one of the busiest days in the year for our advisors.

#XmasIsCalling #JingleBells 📞🎄

We are live at our call centre following our service advisors as they handle calls on one of the busiest evenings of the year.

#XmasIsCalling #KeepXmasSafe

Our service advisor Jack took a call from a member of public who reported her bottle of milk being stolen from her doorstep.

#XmasIsCalling 🎄📞

Service advisor took a call of a report of a male who was stabbed after what is believed to be a dispute over a smashed window, officers are in attendance.

#XmasIsCalling

Call from a member of public who believes there is an intruder in their bathroom. After some investigation it appears the bathroom door shut closed due to the window being open 💨

#XmasIsCalling

Member of the public stole Christmas decorations from a bank after they felt their complaint about the ATM machine was not addressed sufficiently🎄

#XmasIsCalling

Call received about 3 people throwing stones in a pond. Caller believes this is a regular problem.

#XmasIsCalling

Our service advisors are highly trained to take 999 and 101 calls. They remain calm at all times and ensure calls are attended appropriately.

#XmasIsCalling

Caller reporting lost chicken which they think has flown the coop this morning.

#XmasIsCalling 🐓

Call from a member of the public as the car infront of her is throwing rubbish out their window and targeting her windscreen 🚘

#XmasIsCalling

Multiple calls received by members of the public reporting two suitcases and clothes on the live lane of the motorway.

#XmasIsCalling

Officers attended an incident after receiving a call to 999 which transpired to be a hoax call.

Attending hoax calls stops officers attending a real emergency and could be putting people’s lives at risk, hoax calls can be traced.

#XmasIsCalling

The work of our service advisors never stops. We attend calls 24 hours a day, 7 days a week. This includes Christmas day.

#XmasIsCalling 🎄

Call from a member of the public holding down an injured deer to stop it running on to the road.

#XmasIsCalling

Our service advisor Ian took a 999 call from a member of the public looking for the number for a takeaway 🍔🍟

#XmasIsCalling

That's us signing off from Twitter for the night however our service advisors will still be working throughout the night taking your calls.

#XmasIsCalling