"The closest the consultants came to interacting with the inmates ... was to watch them through Plexiglas from inside guard booths." It's like McKinsey's literally saw people incarcerated at Rikers as caged animals living in a damn zoo. propublica.org/article/new-yo…
Meanwhile McKinsey is quick to defend study now by pointing out that "morale among corrections staff assigned to the Restart units improved." Because, major priority.
Also, @propublica, "people who are incarcerated," not "the inmates."
