1/9 I was on the flight before my bday March 27.I wanted to land for my party in #Dubai with family & see #Expo2020 before closing in 2 days.
25mins in air! @aircanada Captain announced in low voice,bad news-No Dubai tonight,mechanical problem,but you'll have a nice view of ...
2/9 dumping fuel from the wings though,which I've never experienced in 20 years of traveling.I teared like a baby and so as the mother near me-cried a river.Passengers took videos of the fuel dumping.Good job @GretaThunberg. Lets dump over North Bay and breathe it with #COVID19
3/9 North Bay-hazardous waste out of #Ontario landfills and waterways,which I later learned.
Rude Old Hostess said "High Alert fasten seat belt.What does high alert mean? I say.She replies "we are going back, I DONT KNOW." then I replied "who does?Batman?God?You're Jesus?...
4/9 We'll all aren't here & someone has to communicate,not just say Bad News.No#myDubai. Dump.Bad communication 101 !" Restoring confidence would be key here & reduce panic & increase sense of safety,which never was part of the branding anyways.I really felt fear
5/9 Should @AirCanada Captain have known on ground during inspection OR he did catch it quite early in 25 mins of flying & actually did a great job?Which is it?Did he save us from crashing after 5 hours?The shit in a passenger's mind.Where is the book called'PASSENGERS & EMPATHY
6/9 Learn from the #Arabs...well actually,I cant say that,they hire #British People at @dnatatravel. Then i say learn from @emirates. The sense of #safety, security, luxury, and of course expensive outlandish #design,but it goes along way with #Consumer TRUST & IT'S JUST FINE...
7/9 Imagine @AirCanada's own management & hostesses even tell me "why didn't you book @emirates,it's better".Emirati passenger near me said "I wish I booked @emirates " as he recited versus from #Quran.If employees don't even believe in the brand,then #CANADA,YOU ARE in trouble.
8/8 As a Quebecois firstly,I am ashamed of our Canada 🇨🇦 brand.We landed & waited 2 hours in queue at #toronto airport & we were given e-coupon $500,hotel,limo for next day flight 8pm...
This time,it was one of those old heavy @AirCanada hostesses with fuckin attitude... #itswar
9/9 Even publicly shaming the disabled man,so I interjected & put her in place on the spot.I made her apologize to the passenger.I got an applause, applause #ladygaga 👏 @AirCanada,my love,STOP hiring over 59 years old. Where is our #diverse youth & #nonbinaries#LGBTQ crew...
10/11 Oops!
They are assets.We have no more appetite to eat with SOME of those satanic hostesses who gave up on life. Finally,I landed in #Dubai, Passengers clapped. Dad cried. Brother sent 204 whatsapp texts of worries,Uncle 56 texts...
Clap???? Ya #Whatever...that would not