It’s also become evident that people, especially social media companies, don’t fully appreciate how much of an effect social media has on civil society...
whatis.techtarget.com/definition/wea…
Even 10 years ago this would have been virtually unimaginable.
This has effectively turned social media into one of the primary public spheres in which civil society interacts.
Vitally, it also gives governments the ability to shut down that public space almost instantly, something which is much more difficult to do to physical public spheres.
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DEMOS also have good, free reports on their website