stevebosserman Profile picture
Curious about / experienced in organization design, strategic framing, content curation, independent research, social media writing, open source publishing
8 Nov
Seems like a fortuitous time to reflect on this #BahaiPrayer by ‘Abdu’l‑Bahá:

“O Thou kind Lord! This gathering is turning to Thee. These hearts are radiant with Thy love. These minds and spirits are exhilarated by the message of Thy glad-tidings.
O God! Let this American democracy become glorious in spiritual degrees even as it has aspired to material degrees, and render this just government victorious.
Confirm this revered nation to upraise the standard of the oneness of humanity, to promulgate the Most Great Peace, to become thereby most glorious and praiseworthy among all the nations of the world.
Read 4 tweets
29 Sep
House Committee on Energy and Commerce: Testimony of Tim Kendall energycommerce.house.gov/sites/democrat…
“My path in technology started at Facebook where I was the first Director of Monetization.”
1/4 #viability #revenue
“I thought my job was to figure out the business model for the company, and presumably one that sought to balance the needs of its stakeholders—its users, its advertisers, and its employees.”
2/4 #exchange #platforms
“Instead, we sought to mine as much human attention as possible and turn into historically unprecedented profits.”
3/4 #profits #distribution
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21 Sep
Social media platforms apply sophisticated algorithms to capture / hold user attention with targeted content paid for by platform customers. For this platform owners accrue wealth, customers increase the odds of success, and users risk going down a rabbit hole of media addiction.
Genetic algorithms based on game theory principles increase the time users focus attention on social media platform content and anticipate their behavior. What incentives could algorithms employ that would prompt users to successfully address wicked problems in their communities?
Customers and owners of social media platforms profit from the non-compensated time users dedicate to interacting with content made available through the influence of algorithms. How much more value would users generate if they received compensation for platform interaction time?
Read 12 tweets
12 Sep
“Education is of three kinds: material, human, and spiritual.
Material education aims at the growth and development of the body. Human education…consists in civilization and progress. [Spiritual] education…in acquiring divine perfections. This is...true education.”—‘Abdu’l-Bahá
One can apply the #Maslow #HierarchyofNeeds to three kinds of education: #material education—concerns basic (physiological and safety) needs; #human education—relates to social and esteem needs; and #divine education—refers to self-realization and transition to a #spiritual life.
The instruction manual for each kind of education establishes the rules and boundaries one must honor to 1) survive in the material, physical world; 2) advance the development of human social systems; and 3) pursue the divine attributes needed for progress in the spiritual world.
Read 5 tweets
2 Sep
To make fundamental changes in the behavior of a #SocialSystem requires its #agents adopt an alternative #purpose and #OrganizingPrinciples to those currently in place. If successful, this shift will create a new social system with significantly different #rules and #boundaries.
Any social system change process begins with a set of conversations among agents in the system about how to better apply its purpose and organizing principles. This leads to experimentation with alternatives, then modification of the rules and boundaries to adopt those that work.
Important topics for #conversation at the outset of an intentional #SocialSystem #ChangeProcess are those that bring #agents in the system together to recall and / or clarify the system’s #purpose and #OrganizingPrinciples then to either confirm them or challenge their relevance.
Read 10 tweets
19 Aug
Like all complex organisms, a #LargeSystem must stay focused on its #purpose, honor its #OrganizingPrinciples, and question and modify its #rules and #boundaries if it is to successfully #adapt to perturbations in its internal / external #environment or risk losing its #identity.
If a #LargeSystem fails to #adapt, more #agents in the system experience unmet needs / wants. Eventually, affected agents will challenge those with rule and boundary setting authority to align the system to its purpose and principles and modify the system’s rules and boundaries.
Change occurs in a #LargeSystem when #agents modify its #rules and #boundaries to maintain #integrity with its original #purpose and #OrganizingPrinciples. If agents adopt another purpose and / or organizing principles, the original system loses its integrity and ceases to exist.
Read 6 tweets
15 Aug
Accurate, complete and timely #information transmission, archival and retrieval are essential for the determination of #CauseAndEffect; #responsibility for #choices; #accountability for #consequences; and #judgement against #transgressions of #LargeSystem #rules and #boundaries.
Because accurate, complete, and timely #information is essential to determine #CauseAndEffect, it drives the ability of a #LargeSystem to #adapt successfully. Conversely, compromised information leads authorized #agents in the system to make decisions that result in its failure.
The basic design criteria for the flows of #information in an adaptive #LargeSystem must assure that EACH agent reports the #truth as that agent experiences it (accurate); ALL agents in the system participate in reporting (complete); and EVERY agent reports continuously (timely).
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14 Aug
The #Interconnectedness among all #agents in a #LargeSystem feeds #information about each agent during its physical existence into archives for later retrieval. Types of archives include: 1) physical documentation; 2) #PhysicalCosmology; 3) #MentalPlane; & 4) #ReligiousCosmology.
How #information about each #agent within #LargeSystems flows varies depending on the type of #archive. Each archive method operates according to specific #rules and #boundaries set by select agents who have been granted the authority to do so by other agents in the same system.
Agents with authority to set rules and boundaries in large systems draw their #power from knowledge in the archives: physical documentation—#sociopolitical; physical cosmology—#logic, #philosophy; mental plane—#tradition, #esotericism; religious cosmology—#religion, #spirituality
Read 4 tweets
12 Aug
Intentional #LargeSystemChange begins with #Conversations That Matter (CTM) among all #agents in the system. Then they experiment with Ways That Work (WTW) and apply what they learn to make Changes That Sustain (CTS) ongoing #adaptation of the overall large system change process.
To improve the performance of a large system, honor its purpose and organizing principles then modify its rules and boundaries. To form an entirely different system, establish a new purpose and organizing principles then write the rules and set the boundaries to align with them.
For a #LargeSystem to improve performance, #ChangeAgents must influence those with the authority to modify its rules and boundaries to encourage all agents to honor the spirit of the system’s original purpose and organizing principles yet bend the rules and extend its boundaries.
Read 5 tweets
6 Aug
To improve the performance of an organization:
- Assure that those affiliated with the organization pursue its truth

#organization #performance #truth
- Increase the variety and number of affiliates

#affiliation #holism
- Connect affiliates so they can fully participate

#interconnectedness #participation
Read 4 tweets
2 Aug
The largest system in the physical realm is our universe. It provides the best examples of organizing principles.

#OrganizingPrinciples
1. Everyone is in

Everything in the physical realm came from a common source / point of singularity—Big Bang—a grain of sand medium.com/predict/3-argu…

#singularity
Everything, including us, is made of ‘star stuff’ universetoday.com/117494/what-do… and everything is part of the same holistic system.

#StarStuff
Read 8 tweets
1 Aug
A large system is a complex organism with numerous participants (actors or agents) that carry out multiple, interrelated functions necessary for the organism to adapt to changes in its environment and persist over time.

#LargeSystems
Human organizations are complex adaptive systems en.wikipedia.org/wiki/Complex_a… that form to pursue a particular purpose and function according to self-designated organizing principles for their participants to uphold.

#ComplexAdaptiveSystems
Although there is no one purpose or set of organizing principles that apply universally, I use some adaptation of the following in my organization designs:

#OrganizationDesign
Read 4 tweets
31 Jul
During my career I developed several large system change strategies that clients successfully implemented in their organizations.

#ChangeStrategies #LargeSystems
While I have written previously about some of these strategies, I have more to say concerning organization design that may be useful to readers who are addressing their own large system change challenges.

#OrganizationDesign
In lieu of essays and articles of considerable length, I've opted for Twitter tweets and threads with reference URLs and topical hashtags for this documentation.

#documentation
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