Congrats @Bell @Bell_Support you win my ‘worst customer service experience this year’ contest! 🥇 You’re up against medical device companies who hold my life in their hands (and aren’t always nice about it) so it was tough competition! I hope you’re proud of your achievement.
I called on behalf of my inlaws to solve a problem re: rural internet. After I asked, "So if I understand correctly, you don’t have the authority to resolve this problem?" your rep *hung up on me*.
Please don’t bother expressing sorrow or asking me to DM you. I’m not interested in wasting any more of my time. Check your logs & train your people better.
