Profile picture
Dr. Holly Witteman @hwitteman
, 3 tweets, 1 min read Read on Twitter
Congrats @Bell @Bell_Support you win my ‘worst customer service experience this year’ contest! 🥇 You’re up against medical device companies who hold my life in their hands (and aren’t always nice about it) so it was tough competition! I hope you’re proud of your achievement.
I called on behalf of my inlaws to solve a problem re: rural internet. After I asked, "So if I understand correctly, you don’t have the authority to resolve this problem?" your rep *hung up on me*.
Please don’t bother expressing sorrow or asking me to DM you. I’m not interested in wasting any more of my time. Check your logs & train your people better.
Missing some Tweet in this thread?
You can try to force a refresh.

Like this thread? Get email updates or save it to PDF!

Subscribe to Dr. Holly Witteman
Profile picture

Get real-time email alerts when new unrolls are available from this author!

This content may be removed anytime!

Twitter may remove this content at anytime, convert it as a PDF, save and print for later use!

Try unrolling a thread yourself!

how to unroll video

1) Follow Thread Reader App on Twitter so you can easily mention us!

2) Go to a Twitter thread (series of Tweets by the same owner) and mention us with a keyword "unroll" @threadreaderapp unroll

You can practice here first or read more on our help page!

More from @hwitteman see all

Profile picture
Yesterday: PhD student’s paper is accepted! Yay! But also, other PhD student’s paper is returned by the journal after nearly 6 months due to inability to get reviewers. This happened to another trainee’s paper last year as well. Anecdotally, it sounds more & more common.
Journals: Please improve your processes. Make your default review times longer. See if you get all reviews in faster if you ask for reviews within 4 weeks rather than 2. Also: invite more junior people to review. They’re often more eager to review & are up on newest methods.
Publishers: Make your websites easier to use. Don’t make people log in to say yes or no. Make keyword selection easy.
Read 4 tweets
Profile picture
Finally did the book cull that I should have done *before* we moved, uh, six years ago. Out of all the books we read related to parenting, these are the two that influenced us most. Photo of book entitled “Becoming The Parent You Want To Be” by Laura Davis and Janis KeyserBook entitled “Feeding Your Child for Lifelong Health” by Susan B. Roberts, Ph.D., and Melvin B. Heyman, M.D., with Lisa Tracy
“Becoming The Parent You Want To Be” was ahead of its time, I think. What I loved about it is the way it presents both parents and kids as full humans, with human emotions & reactions. I have a quick temper but didn’t want to yell at my kids. I really appreciated the strategies.
I picked up “Feeding Your Child for Lifelong Health” on a bargain shelf when pregnant with kid 1. It had one key fact that influenced us: you may need to introduce a food 15-20X before they’ll take to it. So we did. There may be some luck here, too, but our kids eat *everything*.
Read 3 tweets
Profile picture
It is interesting to me (and not in a good way) that I recently had a semi-viral thread that spelled out How Academia Works that got very positive responses for the most part, and yet my colleague & friend @andpru is getting negative responses for his.
I’ve known Dr. Pruszynski for several years. We’re in different fields but collaborate actively on science policy & advocacy @ACECHR_ACCSDC. We chat about careers sometimes. We are both ambitious & got prestigious grants in the same cycle.
(I will forever appreciate he DM’d me that results were out. I was traveling to a family wedding & had just enough time to get online and check my results. I got the news on my phone in one hand while I held a barf bag for my 10yo in the other. All glamour, all the time, folks.)
Read 15 tweets

Related threads

Profile picture
Every so often I find it fun to try and re-articulate my worldview from scratch, often in the hope that there will be some new or interesting bit to it
1. We are cluelessly born into the middle of a bustling, chaotic story. We are tiny ants on a leaf on a branch on a tree, and everyone around us certainly seems to be in a great hurry
2. We start out as extremely local beings, embedded in our families, our peers, our communities. We inherit their beliefs, their aspirations, their traumas, their flags - most of which they inherited in turn. As children we are onboarded into their rituals and superstitions
Read 9 tweets
Profile picture
So, I've waded through the Evangelical Alliance's new pastoral "guidelines" for interacting with trans people (ughh, the things I do to expose #transphobic #ciswits to the world), and let's just say it's time to tear this particular sh*t-bag a new hole.

1/n
CW: #Transphobia, #ConversionTherapy, #Zucker, #Religiously #driven #zealotry

2/n
So, straight off the bat, first page of text, the use of #language is . . . well, yeah, see for yourself:

"It is important to remember that transgender is not simply an issue to be debated;" - p5, #Transformed

*sigh*

When such language gets reinforced by insisting...

3/n
Read 176 tweets
Profile picture
Megathread | LOONAverse Complete: "Hi High" 🚀

After 2 years and countless music videos, LOONA finally debuted as a complete group with "Hi High". And like many, I noticed that this MV brings the story of LOONA together in very special ways.

So here's my slightly deeper dive!
*Disclaimer*

This is just a compilation of thoughts I had from watching the MV. Lot of it is also inspired by other theories I’ve read over the years. I’m no digipedi so this could all very well be wrong. Feel free to add in details or connections where I missed! Let’s jump in-
CHAPTER 0. Prologue

“LOOΠΔ was born in its own universe with three uniquely structured teams.
The three were built to create one universe.”

This is the first thing the authors of “Hi High” tell us.
I made this diagram to help us through the rest of this thread.
Read 94 tweets
Profile picture
🧠 Today I Learnt:

19 LESSONS FROM @rabois on "HOW TO OPERATE"

Keith has been involved with operations at the likes of PayPal, Square, Linkedin, YouTube and AirBnB.

His talk at Stanford blew me away the first time I heard it. My learnings:

*PS. FIRST EVER THREAD* 😃 ...
1. MAKE IT IDIOT PROOF

Build a company that if idiots ran, nobody would notice.

They used to joke that if Martians took over eBay, it would take six months before people would know.

"Invest in businesses any idiot could run because someday one will" - Peter Lynch
2. BE A DOCTOR

The key to successful operations is to identify when an issue is a cold, and when it is something more serious.

A cold = A little annoyance that will fade away.

However, sometimes something that appears like a cold can actually be fatal.
Read 25 tweets
Profile picture
YM AU || Kitten hybrid!Jimin enters the workforce under Seoul Games as the head of animation’s assistant. While Yoongi claims that he doesn’t need an assistant in the first place, Jimin doesn’t have any actual real world skills to service him with. That is, until one afternoon,
Jimin gets shy watching Yoongi develop an animation for a NSFW game, which Jimin’s given the task to test play.
Jimin darts out his tongue, wets his bottom lip, and opens the folder in his lap once more, examining his resume thoughtfully. If there are any typos, he wouldn’t actually know, hadn’t been the one to put the thing together, but, rather, received it from his career technical
Read 271 tweets
Profile picture
Tune in NOW to the Shelby County mayoral debate here. I'll be live tweeting at @wendi_c_thomas #VIP901 civilrightsmuseum.org/voting-is-power
@SenDemLeaderTN opens by praising @NAACPMemphis for fighting to expand early voting locations. Crowd applauds. @LenoirForMayor does not. #VIP901
Lenoir starts off with a falsehood. He says that the NAACP honored his request to replace me as moderator. That's not what happened. Sigh.
Read 54 tweets

Trending hashtags

#USMC #social #BecauseofJesus #organisations #customer #black #FindingTheWords #hospitality #life #smarticities #StealthElf #not #babyloss #SessionsTime #Spiceman #RecordStoreDay2019 #contracts #PhotoThread #yourewelcome #nomuslimbanever #PureImagination #PaycheckPresident #repost #dysphoria #GunReformNow

Did Thread Reader help you today?

Support us! We are indie developers!

This site is made by just three indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member and get exclusive features!

Premium member ($3.00/month or $30.00/year)

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!