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EiE Nigeria @EiENigeria
, 7 tweets, 5 min read Read on Twitter
Having power issues? Illegal disconnection? crazy billing?
Here are 7 steps to take to get it resolved.

1. Write a formal letter to your DISCO. Visit bit.ly/discocontact to get their contact information.
#NepaWahala
2. Wait for at least 15 working days to get a response to your letter.
#NepaWahala
3. If you do not get a response or you aren't satisfied, write a letter to the @NERCNG FORUM.
Visit bit.ly/nercforum to get the contact information.
#NepaWahala
4. Attach the acknowledged letter sent to your DISCO and include all necessary details.
#NepaWahala
5. Once the letter is formally acknowledged by @NERCNG Forum, your issue will be heard on a determined date.
#NepaWahala
6. @NERCNG will send an SMS/Email informing you of your fixed date of hearing.
#NepaWahala
7. Lastly, if there is no resolution, visit any of our offices 👇
#NepaWahala
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