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Clara Jeffery @ClaraJeffery
, 4 tweets, 1 min read Read on Twitter
People who capriciously give small businesses disproportionately bad Yelp reviews are the worst. You can really send people into a personal and financial tailspin.
"I had a great experience the first time and a not as good experience the second time" does not a one-star review make.
And people who are intentionally sabotaging competitors unfairly should be sent to the worst level of Hell.

I don't own a small business, just talked to someone who's great who's devastated by a bad review.
One-star yelp reviews should be reserved for things like: food poisoning, racism, rodents. Not my cocktail costs too much or my overprocessed hair didn't hold the color this time.
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