, 5 tweets, 4 min read Read on Twitter
Our @HarvardHBS MBA course on #ManagingTheFutureOfWork is underway!

I share a few key ideas from each class that sparked conversation.

Class 3 examined @vodafonegroup's efforts to transform the organization when implementing AI & other advanced tech: hbsp.harvard.edu/product/318109…
We began with Vodafone's many projects and pilots to deliver gains in operational and customer-focused roles, touching 100,000+ employees across 26 countries (image 1).

We also looked at the HR journey that Vodafone's leaders are pursuing (image 2).
Debate erupted over the prudent rate at which to reposition physical stores and capital allocation.

Another hot topic was potential hiring bias when employing AI for HR screening. Retired CEO @vitt61 discussed this in a #ManagingTheFutureOfWork podcast.
hbs.edu/managing-the-f…
Vittorio's class discussion also covered the challenges of implementing change, both in terms of the people and change management approaches for an organization as large and as established as Vodafone...
…and in terms of the ethical challenges leaders of a multinational company must consider when deciding where to create and displace jobs. These are big questions for the coming decades!
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