, 8 tweets, 4 min read Read on Twitter
Excellent stuff from the @ukhomeoffice. My dad just tried to apply for #SettledStatus and this was the result. Scheme open from today.
@ukhomeoffice Tried to apply through the app. Needed some help on some stages (good luck to older people on their own).
@ukhomeoffice Then taken through to HO website. First it said it was in a 'beta' and 'trial' stage. Then said there was a problem and to call the helpline
@ukhomeoffice More than 3 million people are eligible to apply today. Looks like Home Office not quite ready for it.
@ukhomeoffice Found another next stage... still not going too well.
@ukhomeoffice Gave error message for this one a couple of times then allowed him to pass. But now stuck on the next one.
@ukhomeoffice After 15 min waiting he got through to the helpline (up to 40p a min on mobile). They said the site is busy but try a different device.
@ukhomeoffice Home Office response: #SettledStatus tech "performing well" despite errors for some reported on social media.
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