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1/ This is the first investment recommendation I wrote when I joined @emergencecap 4.5 years ago. Over that journey, we've learned a tremendous amount from @ericsyuan and his merry band of Zoomers. And it's changed how we invest. 
2/ @ericsyuan has inspired new questions we ask founders we are getting to know. Thought I'd share some here to celebrate today's milestone:
3/ What's your North Star metric? The only advantage a startup has is focus. Focus is driven by the CEO. Eric was relentlessly focused on customer happiness from Day 1. What's yours? How do you live it?
4/ How have you demonstrated perseverance in your life? Building a startup is taxing in ways it's tough to imagine when setting out on the journey. @ericsyuan was denied a US visa 8 times before getting approved. Where have you broken through walls to get something done?
5/ Who is going to follow you on this journey? I believe the ability to build followership (of customers, investors, & employees) is the most important CEO characteristic. @ericsyuan was the former VP Eng of WebEx. When he left to build @zoom_us, 50 incredible devs followed.
6/ What's your unfair advantage? Particularly if building in a crowded replacement market, why are you going to win? Coming from WebEx, @ericsyuan knew exactly what to build and how to build it. And the best product won. Why will you win?
7/ What impact are you having on your customers lives? How much are you changing their day to day? @zoom_us has absolutely transformed how we work @emergencecap. When I joined, 2/3 of our companies were based in the Bay Area. That ratio is now flipped. @zoom_us was the key.
Fin/ @ericsyuan, we are so honored to be on this journey with you. Huge congrats to you, to all Zoomers, and to my partner @ssubo who had the conviction to advocate for a non-obvious investment that stretched us in many ways. emcap.com/thoughts/a-hap…
