Here’s how it all went down — and how we at @ProPublica found out about it. 👇🏽👇🏽
![](https://pbs.twimg.com/media/D_ngSRCXkAE47j2.jpg)
Here’s the audio of her calling Intuit and the company rejecting her refund request.
propub.li/2jQ4ygw
![](https://pbs.twimg.com/media/D_nhEnlW4AQSvnE.jpg)
“More taxpayers filed their taxes last year with TurboTax and paid absolutely nothing than any other year.”
![](https://pbs.twimg.com/media/D_nhKi5XUAMx_0q.jpg)
Know anyone who’s worked at Intuit or elsewhere in the tax prep industry? Talk to us. Get in touch with @justinelliott or fill out our questionnaire:
propub.li/2keVh1v