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@FrontierCorp This is a complaint. Your company is fucking with my credit and has wasted my time over and over since I switched to your service in April!
1st when set up my service online I was not given an option to keep my old phone number. I was td this was still possible at installation, I just had to call. I did so and you sent people multiple times out to my home and community to hook that up the old line...
I had to call and spend hours trying to get this to work, but ultimately @FrontierCorp was not able to get the line working so I just decided to keep the number you issues me.
2nd In addition to my actual bill with the number issued by @FrontierCorp, you sent me a bill for the number/service you were never able to hook up in my home! I had to call to get this cancelled, which EVENTUALLY happened.
3rd @FrontierCorp started sending me another bill for a number/service I NEVER requested. I have had to call SEVERAL additional times and had to explain this all over again to your customer service people who try to help me, but have not been able to stop this madness!
4th I received a letter threatening to send me to COLLECTIONS if I did not pay the bill for the service I NEVER ordered! I called again, very pissed off. I requested to speak to a manager this time...
The customer service person said I had to provide a PASSWORD for an account I NEVER ordered or have! Apparently, it was linked to my account by the last CS worker, because I never had to do that before! She wouldn't tell me that, she kept dancing around it until I was more pissed
This @FrontierCorp CS made me wait 10 min. on hold telling me she was getting a manager, but ultimately never did, saying the manager instructed her how to handle the situation...
Today @FrontierCorp sent me the following ridiculous email regarding my issue! 
THIS NIGHTMARE NEEDS TO END! Conf# 959300 Number I NEVER ordered: 909-606-7367
@FrontierCorp
Thank you, I do appreciate your efforts today. However, it still tells me you are unable to meet the needs of your customers in a timely manner and @FrontierCorp should hire more managers...
Thank you, I do appreciate your efforts today. However, it still tells me you are unable to meet the needs of your customers in a timely manner and @FrontierCorp should hire more managers...
@FrontierCorp ... because having to wait an additional 48-72 hrs to communicate with an 'account manager' after I have been dealing with this for months, is not meeting the needs of your customers.
