, 14 tweets, 5 min read
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So it begins...

Thread on how private hospitals discuss your healthcare, like a commodity. Part expose, part commentary, part rant.

Buckle up, this is not going to be emotionally easy a ride to discuss.

Let’s start.
First on the chopping board is Nairobi Women’s hospital. These screenshots are from a Whatsapp group for the Nakuru branch staff, and they read, someone said earlier today, like the hospital is a trading floor.

1. Lock discharges.

In this one, the COO Eunice Munyingi tells someone that s/he is discharging patients too fast, and it is “not sustainable.”
3. In addition to keeping tabs on how many patients are in the hospital, Nairobi Women’s also keeps tabs on social media mentions (so I’m sure they can see this thread).
4. Felix Wanjala is the CEO of Nairobi Women’s.

In this one he is giving his team a target to achieve in two hours.
5. None of the screenshots include any discussions about clinical issues. It would make sense if this was a group with just the business side of the hospital, but it includes everyone.

In this one, the COO Eunice Munyingi tells someone that her planned discharges are too many.
6. In this one, the CEO and COO are hounding someone (presumably a doctor called Victoria) about why she discharged more patients than planned.
7. The thing goes on in these ones. In this one, Victoria is telling Atemi to revoke five planned discharges, not because of clinical issues, but because of business.

We are commodities to these guys, and it’s not just Nairobi Women’s. All of them bar none.
8. The CEO, in this one, is telling his team to hit these daily revenue targets. They do this by admitting you when you don’t need to be admitted, sending you to the lab when it’s not necessary, and other hacks that ultimately cost you money and do not improve your health.
9. Here, the discussion is about a patient who had clearly figured out their corporate greed and put it in a group on Facebook.
I have more screenshots of this particular group, but to keep this discussion going, let me share screenshots of stories people have told me since I posted about this a few hours ago.

All shared with permission.
This one is about AAR HQ on Ngong Avenue...

Staff are encouraged to do tests even (and especially) when they are not necessary, and in typical corporate style, the one who hits the targets is commended.
Story 2. Parents, has this happened to you? Name the hospitals...
Taking a break to have lunch with my Sensei @cobbo3 then I’ll be back to this. Keep sharing these stories on DM, texts, and wherever else, with me and with each other. Fear nothing. Only the truth will set us free.

Thread will continue later today.

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