Some numbers from this intense COVID-19 week, from the front lines of a video company (confrere.com) targeting healthcare in Norway. A thread. #WebRTC 
Our company has 12 employees who handled:
10x the amount of users in 7 days.
30x the number of video calls per day.
12x the number of support requests.
No dedicated support people.
10x the amount of users in 7 days.
30x the number of video calls per day.
12x the number of support requests.
No dedicated support people.
Went from traveling outbound sales to complete inbound sales overnight.
53s median response time to support requests.
On average, one new support request every two minutes all day Friday (our biggest day yet).
53s median response time to support requests.
On average, one new support request every two minutes all day Friday (our biggest day yet).
84% rated video and audio quality to be good, with 85% testing good in our network tester before the call.
98.8% success rate of calls (they connected without the user dropping off somewhere in the setup, excluding initial equipment tests)
132ms median RTT
98.8% success rate of calls (they connected without the user dropping off somewhere in the setup, excluding initial equipment tests)
132ms median RTT
Every day had multiple deploys. No downtime, no slowness.
No staging, no test environment. No breakage.
No staging, no test environment. No breakage.
I’m incredibly proud to be working for @confrere_video, together with everyone on the team. We cheered each other on, laughed, ate copious amounts of snacks, gave warm elbows (no hugs), and pitched in to face the impossible. Thank you for being you <3
