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Hi @gtbank @gtbank_help, I paid via a POS at @SPARNigeria. It was a @MyFCMB terminal. The transaction was declined but I was debited afterwards. Thank you.
Dear @gtbank & @gtbank_help, I logged a dispense error on the 24th for this failed transaction in your Calabar branch along Calabar Road, your staff, Umah Abraka, said she was going to log the issue on the 27th....
I went back to the back today, she mentioned it was logged this morning. When I reminded her of her commitment on the 24th, she said it was a “Favour.” Please note that this error occurred on the 22nd of December. BTW, you’re not replying my emails too.
@gtbank, when will this be resolved? GTConnect keeps dropping my calls too...
@gtbank Hi @gtbank and @gtbank_help, it's been almost a month since this issue occurred. I keep getting the "we are on it" response. You need to resolve this issue today. I have been really patient. Thank you.
