, 21 tweets, 9 min read
1/ Since founders often ask about the @CBinsights newsletter often as they're interested in starting their own, here are some thoughts
@CBinsights 2/ Subject lines matter a ton.

They are the headline. They matter a lot.

“On average, five times as many people read the headline as read the body copy. When you have written your headline, you have spent eighty cents out of your dollar.”

— David Ogilvy
@CBinsights 3/ Some ppl whine about our subject lines (yet many stay subscribed)

It's all about getting you to open

Three yeard old post here which details some of the math behind this

cbinsights.com/research/team-…
@CBinsights 4/ The @CBinsights newsletter fits the 10 year overnight success description

It took us like 5 years to get to 10k subscribers

Now we have 600k

The key is to write every day (or at some regular cadence)

You don't get it? What?!!

Subscribe here - cbinsights.com/newsletter
@CBinsights 5/ So lesson 1 is put in the time and write a lot

Second lesson is write like a human

In B2B, the content is so god awful that if you just write like a real person, it works

It's that simple

In B2B, the bar is sooo low

It's wonderful
@CBinsights 6/ Lesson 3 - say things ppl in the industry think that they don't say

Unicorn valuations are not real and founders use them to manipulate employees - yup

People have been calling the bubble for 10 years. They're full of isht - yup

This creates trust and ppl respond to this
@CBinsights 7/ Be good with offending some people

There are lots of snowflakes out there

We nonw offend someone every day cuz ppl like being offended these days

F^ck those people is all I say

If you're not pissing someone off, your newsletter is boring
@CBinsights 8/ This doesn't mean being mean

There is a fine line between irreverence and humor and being mean

Don't be mean or mean-spirited

You can call it like it is but don't have to call out any individuals typically
@CBinsights 9/ Once you get them to open with a good subject line, the content has to deliver

Every day

Newsletter subscribers can always unsubscribe

They're letting you into their inbox daily and gifting you their time so respect that
@CBinsights 10/ Make it visual

"A picture tells a thousand words" and all that good stuff

Market maps, animated gifs, etc - whatever works in your world
@CBinsights 11/ I don't think roundups of news or articles works long-term

Yes - they're useful but don't think being a curator on its own is a great way to build a large, engaged newsletter base

Have and offer a perspective on the world in whatever are you play in
@CBinsights 12/ Balance selling vs providing value

I think we @cbinsights provide too much value tbh (given how many consultants use our free stuff and charge for it)

But if the NL is how you create trust, err on the side of creating trust
@CBinsights 13/ Write shorter sentences

Long, blocks of text are imposing
And they scare folks

Shorter sentences
and statements are better

Read Ogilvy on Advertising
It's hugely valuable
@CBinsights 14/ Put in some Easter eggs for your loyal reader

The "I love you" in @CBinsights newsletter started as a joke to see if folks were reading

And people responded to it

These little "inside jokes" help keep your most loyal peeps engaged and feeling like insiders :)
@CBinsights And in B2B which is so insanely boring, these things might even get you some media attention

fastcompany.com/3061344/how-em…
@CBinsights 16/ Damn, this tweetstorm has lots of typos

Crap
@CBinsights 17/ Lists and bullets are another way to make text digestible and tell folks what is important

Make it scannable
@CBinsights 18/ Design is great but your NL won't win cuz it is prettiest or looks coolest

It's all about the content ultimately

Our newsletter format was an off-the-shelf Mailchimp template I'd massacred for like 9 years

It was pretty shitty cuz of my doing

But it didn't really matter
@CBinsights 19/ Our newsletter goes out from people's names vs CB Insights

Not sure this is normal or the right practice but we optimize for open rates and this works for open rates

People like hearing from people I guess vs "engaging with brands"
@CBinsights 20/ We try to send the newsletter at around the same time every day but I'm not sure this matters

If your content sucks, it really doesn't matter when people receive it

Optimize for great content first

Once you have that, do all the fancy isht with data you can dream of
@CBinsights 21/ Last thing for now

When you say something that is a bit too irreverent, your unsubs will go up

Try to ignore this if you can (it's hard for me tbh)

And instead look at growth in a week or a month

If playing the long game, those NLs are the ones that get forwarded the most
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