Presence is key
If you're focused on anything other than the conversation you're having, you're not present
You're distracted
This will lead to miscommunication and the other person feeling like you'd rather be doing something else
Focus
Open body language lets others know you're open to social interaction
Closed off & tight body language says you'd rather avoid social interaction
- Chest out
- Arms at side
- Smile
This will positively attract people to you
Eye contact says "I value your presence as a human being. Instead of looking around, you're important enough to have my undivided attention."
Make eye contact while others are speaking
It shows respect and you're paying attention
It's value
Better questions are open ended questions
These stimulate the conversation by requiring lengthier responses that evoke emotion
-Closed ended ?'s: Did you like Ireland?
-Open ended ?'s: What was your favorite part of Ireland and Why?
Nobody wants to hear about all of your problems
This is energy draining for everyone
They'll associate you w/ a depressing vibe
Instead, talk about topics that bring energy
Positive & uplifting
Making people feel good
The people around you are unexplored worlds full of treasure and new experiences
They want to be heard & listened to
Take interests in their interests
Shine the spotlight on them
Make them feel like the star of the show
Key to building rapport is familiarity
If you listen for shared or similar interests, you can relate
Letting the other person know this, through sharing stories & experiences, allows them to feel comfortable with you
Comfort builds connection