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Two views which are both right but point in hard-to-reconcile directions, particularly in future iterations of the game.
“Wait I am buying content from you? Why am I paying 10,000X what Netflix costs?” “Well because we don’t really do scaled instruction. We do individual instruction.” “You do?” “Well that’s complicated and it rounds to aspirational. But my costs are real.”
“So I’m hearing your content costs more because you are... bad at operating a content business. You have an expensive physical plant and expensive part-time non-specialist content producers.” “I am not in the content business but yeah would be abysmally bad at operating one.”
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