2) A ride sharing service requires a lot of trust. You're putting your life at risk getting into a car with a stranger, it's up to @Uber to establish this trust relationship, and they're failing.
3) This was last night, but I want to make clear it that this is NOT a one time event. Many of the negative points here show up on every ride I take in a major city, and could be prevented with a single, very simple step.
4) After a tiresome flight that was 2 hours delayed, it was very late, and we just wanted to get home, so I ordered an @Uber.
I was called by the driver and ordered upstairs, away from the arrivals pickup area up to the departure's drop off. I still don't understand why.
I was called by the driver and ordered upstairs, away from the arrivals pickup area up to the departure's drop off. I still don't understand why.
5) Common tactic w/ many drivers is this phone call, usually a demand to disclose your destination: they judge whether it's not $$ & cancel. forcing u to get another ride. Those doing it are commonly new arrivals from places where gaming the system is commonplace, expected even.
6) Many @Uber drivers are illegal immigrants overstaying visas from all over Africa, east Asia & the Middle East. They're relatively new arrivals & their driving skills are very poor or reflect the style of their home country & scare passengers. Some have never driven before.
6) In yesterday's example: the driver showed up, and within literally 30 seconds of leaving the airport we almost rear ended someone. There were about 4 other close calls in the 30 minute drive.
7) American driving culture does not resemble the driving culture of the places mentioned. My consistent experience with drivers from these places is that they do not respect traffic laws (likely don't understand them), drive too fast, tailgate, weave thru traffic, ...
8) ... wander across lane boundaries, don't signal.
Another major problem is that large city drivers have little to no understanding of the layout of the city. Too much time is spent looking down at navigation, not on the road. And often times better routes are ignored.
Another major problem is that large city drivers have little to no understanding of the layout of the city. Too much time is spent looking down at navigation, not on the road. And often times better routes are ignored.
9) Another big @uber problem is that the drivers aren't thinking of the passenger.
Yesterday we were forced to listen to rap music. I learned about hos, money & a bag of weed. Is this the kind of environment you'd expose a passenger in your car? Lack of cultural awareness.
Yesterday we were forced to listen to rap music. I learned about hos, money & a bag of weed. Is this the kind of environment you'd expose a passenger in your car? Lack of cultural awareness.
10) Another @Uber biggie: Are you safe? Many of these illegal drivers come from places where laws are more suggestions than anything. Is the car safe? Is it maintained? Is it insured? I can't feel comfortable putting my life in someone's hands in these current circumstances.
11) We arrived home frustrated agreeing to never use @Uber again. We migrated to Uber years ago because it was a better alternative to taxi's and also a bit cheaper. Now they're a worse alternative.
12) So both taxis & Uber suck now. For the record, I was an early adopter. These problems didn't exist back then like they do now. For an illegal, being an @Uber driver is a super easy way to start earning a quick living. It's a very low barrier to entry & invites visa overstay.
13) We're going to spend the extra $30 and use a black car service from now on with reputable drivers and quality standards.
14) @Uber was a great idea that is being destroyed. A college kid, someone that needs a bit of extra money, someone that doesn't mind giving a ride on a night off, or a retired person, these were the early drivers I met. They still exist to some degree in small cities.
15) But larger cities are a lost cause, so I'm done with it.
@Uber is a microcosm of a much larger problem. Illegal or not, immigrants over the past 20 years are simply not assimilating because no cultural pressure exists for it to happen. In fact, the opposite.
@Uber is a microcosm of a much larger problem. Illegal or not, immigrants over the past 20 years are simply not assimilating because no cultural pressure exists for it to happen. In fact, the opposite.
16) People who are assimilated, citizens or not, aren't comfortable with voicing concerns about this. Keep in mind the elites live completely outside of this world, they can virtue signal with no impact on their lives.
17) For everyone else, we need to shut up and accept open borders. Our immigration issues truly are crazy.
I mentioned a simple solution:
I mentioned a simple solution:
18) @Uber has a special burden for it's business model. It has the safety of the public on it's shoulders, and it's directly related to the divers that it hires. How can they fix the problem?
Use E-Verify.
dhs.gov/how-do-i/verif…
Use E-Verify.
dhs.gov/how-do-i/verif…
19) I won't be reporting the incident to @Uber_Support, I don't care about this from the individual driver's level. The driver we had is not the problem. @Uber's own business policies are the real problem here.
Legal residents of the USA should not be exposed to this risk.
Legal residents of the USA should not be exposed to this risk.
