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Scott Berkun @berkun
, 8 tweets, 5 min read Read on Twitter
Here's my latest talk - Design & Power: A Political Playbook for Creative Leaders vimeo.com/298197873 - thanks @ldconf & @clearleft (link to slides in next tweet) #design #ux
Slides here: slideshare.net/berkun/leading…
A blind spot for designers and is overestimating the value of HCI knowledge. In any organization, it's mastery of skills in HHI (Human to human) and HGI (Human to Group) interaction that defines how effective you will be.
It's curious that despite #ux #design having roots in psychology and anthropology, we have academic knowledge - we're not good at applying it in practice to solve people problems (which is what work politics is).
It sounds belittling to say designers need to be more charming, but they do. If you apply ux methods to interacting with others (what are their needs? etc.), it improves how you make requests of other people. Charm and diplomacy are critical skills for anyone with ideas.
A good boss improves the culture under their influence - even in an organization with major problems, a leader has the power in their own decisions, meetings and relationships to create a better landscape. #pickyourbosswisely
Thanks to @cwodtke, @alanstairs and Bob Baxley for their suggestions in putting this talk together.
Ha - I just realized in posting this that I mixed my metaphors - it should a DESERT of Machiavellian turmoil and despair. You don't need an oasis if you're in an ocean. #doh #fixedfornexttime
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More from @berkun see all

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1. The prevalence of multi-tweet threads is so backward from a tech or design perspective since we evolved plenty of great ways to write and publish longer units of thinking. It's so common now we accept it but in many (but not all) ways it's backwards. Much like SMS.
2. The primary reason we accept it is a kind of short-term convenience. It FEELS convenient, since we're already here, to just keep reading another chunk while a link to better writing would feel so terribly heavy with commitment. Convenience often leads to shallowness.
3. SMS is a similiar example - it is very convenient for quick notes and to not interupt people. But when you have a long, complex exchange over SMS, usually it'd be much faster and more rewarding to use voice - voice has more data! (tone, inflection, easier to get sarcasm, etc.)
Read 4 tweets
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1. A fallacy in predicting tech progress is the faith that going from a 0% to 90% solution means that a 100% one is possible. That's often not true. The hardest use-cases are often saved for last. Which means the last 10% will take far more time or turn out to be impossible.
2. Projects like autonomous cars, voice recognition and "AI" can do very impressive things. But we're prone to the fallacy of believing progress will be consistent/linear. Even though the challenges to reach 90/95/100% get harder and harder.
3. Developing new ideas is exploring the unknown - u don't know if at 91% of a solution a new, previously unknown limitation arises, that could not have been predicted, that creates a dead end or untenable costs. This is the common case, not the exception, in innovation history.
Read 7 tweets
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RIP Stan Lee. Not entirely sure why, but The Ramone's version of the theme to Spiderman feels like a fine tribute. #spiderman #ramones #stanlee
Another side note: Spiderman is from Queens, NYC. As were the Ramones. And as am I. #nycqueensftw (Also #anthrax but I could never get past their name)
The theme song for the Japanese version of Spiderman on TV is... well it speaks for itself. #ramonesdoitbetter
Read 6 tweets

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Watch “ONLY Intense Prayer NOW…Will Keep Him Alive” on #Vimeo vimeo.com/307360234?ref=…
Don’t forget in your busyness to pray for our president. You may be surprised what your prayer can accomplish.
@threadreaderapp unroll please
Read 3 tweets
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Here’s a little thread about “feature factories” and what I’ve learned since writing about FFs a couple years ago.

At the end of the day it is about a *genuine sense of impact*. Problem solvers need that. It’s in our blood... (1/9) #design #ux #prodmgmt #agile
When you start out, getting something/anything into prod feels like a win. And it is! But with time that novelty begins to fade. You realize that anything in prod that doesn’t add some high multiple of value is just dead-weight (psychically, and operationally) (2/9)
You also become more tuned into success theater, which is like kryptonite to puzzle solvers. It feels dirty and wrong. It feels insincere (3/9)
Read 9 tweets
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About that civility....
It’s weird watching that @realDonaldTrump fear mongering race baiting 🐎💩ad and then watching this one
National Economy (short) via @YouTube
Here’s the longer version
Watch “National Economy” on #Vimeo vimeo.com/297197539?ref=…
Read 5 tweets
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1/ Thoughts on the current & future users of Decentralized Apps.

in the long run, the users who will choose a #dapp and it's (currently) clunky limitations, rather than a flaming fast centralized version, will do so because of
the value proposition of #decentralization
2/ believers in #decentralization will be the real common user base among many or all dapps, that's where a #dapp's business really is going to be

(This of course is valid where the #blockchain is central to the value proposition of the project and not just a support element)
3/ If this hypothesis turns out to be true, it would mean that our #Design, #UX and Content should convey that value proposition, it will be a value to show certain parts of the technology and the process rather than hiding it away
Read 5 tweets
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Heard (again) that #design and #ux is somehow incompatible with #agile (which to most, means #scrum).

..that ppl can’t always jam their work into little increments

..that MVPs suck because they’re never improved

..that work can’t always be boiled down into a “ticket” 1/n
...that #design is more than screens...a more holistic view is needed

...that an output fixation is killing products

...that quality shouldn’t be sacrificed just to get stuff out the door

...that craft should be respected

...that #ux debt sucks 2/n
...and you know what? Those exact same things are muttered by engineers/QA all the time.

They have nothing to do with #agile, but everything to do with paint-by-numbers approaches to “delivery”, org silos, and overly simplistic “#design then build” models. 3/n
Read 5 tweets
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En un thread on va vous convaincre de choisir ce #workshop à Rhône 1 au #BlendWebMix demain 11h :
D'abord, vous le savez : la #santé est un domaine porteur. Et on ne parle pas seulement des #feelgood books
1% des milliards de requêtes quotidiennes sur Google comportent un symptôme médical 1001startups.fr/startup-tendan…
Read 30 tweets

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