, 5 tweets, 1 min read Read on Twitter
Starting Wednesday, March 6th, and for a few days after, our online ConnectCard portal and many retail vendors will be unable to sell or reload ConnectCards while our vendor updates the system.
During this time, Customer Service may not be able to access account information, like your remaining balance.
ConnectCard machines will remain online but will only accept cash payments. You may visit the Downtown Service Center for both cash and debit/credit payments.
Please plan ahead so that you have fare on your card during this time. We will provide updates and let you know as soon as the online portal is back up and running. We apologize for any inconvenience, and appreciate your patience while we make these updates.
If you have any questions, Customer Service is available at 412-442-2000, Monday through Friday from 6 a.m. to 7 p.m., and 8 a.m. to 4:30 p.m. on weekends.
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