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There have been a few studies before this in regards to discrimination in the private sector, most notably the ones published by Dr Muhammad and Hwok Lee Aun. So we decided to extend this study, to see whether it is still evident in 2019. 
We sent 3829 job applications to over 500 jobs. For every job vacancy, we sent these seven candidates:
NurSakinah, a Malay female
Zulaikha, a Malay female
Kavita, an Indian female
Nicola, a Chinese female
Thivakar, an Indian male
Gabriel Liew, a Chinese male
Saddiq, a Malay male
NurSakinah, a Malay female
Zulaikha, a Malay female
Kavita, an Indian female
Nicola, a Chinese female
Thivakar, an Indian male
Gabriel Liew, a Chinese male
Saddiq, a Malay male
In the resumés of these seven candidates, they all had the same degree, they all obtained the same CGPA, a Second Class Upper, they all graduated from a local private university, they all had a three month internship and they all can communicate in English, Malay and Mandarin.
The passport pics to the resumés were taken from the same person. The candidates all had the same physical features but were applied makeup to look the ethnicity of their resumé. Literally, the only difference between these seven resumés was their names & skin color.
The results are tragic.
Both our male and female Chinese candidates obtained more job callbacks than their Malay and Indian peers combined.
Of over 500 jobs,
Nicola received 240 callbacks
Gabriel Liew received 179
Saddiq= 42
whilst Thivakar has a dismal callback of 20
Both our male and female Chinese candidates obtained more job callbacks than their Malay and Indian peers combined.
Of over 500 jobs,
Nicola received 240 callbacks
Gabriel Liew received 179
Saddiq= 42
whilst Thivakar has a dismal callback of 20
Nicola only needs to apply to 2 jobs for her to get 1 callback
Nur Sakinah, the Malay girl with hijab, needs to apply to 13 jobs to get one callback.
Devastatingly, Thivakar, our Indian male candidate, needs to apply to 27 jobs to get just one callback for interview.
Nur Sakinah, the Malay girl with hijab, needs to apply to 13 jobs to get one callback.
Devastatingly, Thivakar, our Indian male candidate, needs to apply to 27 jobs to get just one callback for interview.
All our candidates listed Mandarin as "intermediate" in their resumés. Yet Nicola and Gabriel dominated in callbacks from Mandarin-required companies. Nicola got a 55% callback rate whilst Thivakar got 9%.
"Mandarin requirement" is just a smokescreen to hire Chinese candidates.
"Mandarin requirement" is just a smokescreen to hire Chinese candidates.
A Malay girl without a hijab gets more callbacks than a Malay girl who wears a hijab. Zulaikha (who did not wear a hijab) obtained a 13% callback rate whilst Nur Sakinah obtained a 9.14% callback rate.
Again, the two resumés were the same person and had the same qualifications
Again, the two resumés were the same person and had the same qualifications
Our full report will be available for FREE on centgps.com.my.
For media inquiries, please email us at centgps@gmail.com
For media inquiries, please email us at centgps@gmail.com
