A great first step in figuring out who most wants to buy from you is to identify who is already using your products or services.
Social media analytics can be a great way of filling in the gaps in your customer analysis. They can also help you know who’s interacting with your accounts, even if those people are not yet customers.
Now that you know who are already interacting with your business and buying your products or services, it’s time to see who’s engaging with the competition.
This comes down to the key distinction all businesses must understand between features & benefits.
You can list the features of your product all day long, but no one will be convinced to buy from you unless you can explain the benefits
The first step is to create social ads specifically targeted to the exact market you have just defined. You might already have appropriate ad creative from a previous campaign, or from your organic social posts.
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