The One Minute Manager by Ken Blanchard
Big Idea: 3 simple 1-min tasks to be a world class leader. They aren’t hard and don’t take much time.
1. One Minute Goals
2. One Minute Praising
3. One Minute Redirect
A thread 👇
Solution: 1-min Goals.
1. Plan them together
2. Write each on 1-page w/ simple summary
3. Ask them to review daily
4. Help them make sure daily tasks match goal
5. If not, rethink what they're doing.
Key concept: "People who feel good about themselves produce good results. Catch them doing something right."
Solution: 1-min Praises
1. Praise the second you see something good
2. Let them know what they did right - be specific
3. Tell them how good you feel
4. Encourage more of the same
5. Make it clear you trust them
This is especially needed at the beginning of a new task or role.
Key concept: "The goal is not to tear people down, but to build them up. When you walk away, you want the person aware of and concerned about what they did."
Solution: 1-min Redirects
1. Re-clarify goals
2. Confirm what happened
3. Describe the mistake soon
4. Say how concerned you feel
5. Tell them they are better than the mistake
6. Tell them that you value them
"Their performance is bad, but they are good."