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"By using this free digital tool that costs us very little in variable COGS we obtain data about you which is useful to us in cross-selling other financial services to you. Each time you add a different service to our bundles the risk that you will churn is substantially lower."
My interpretation of what Jim Barksdale famously said during the Netscape IPO was that unbundling can be a cost-effective way for a business to build a customer base that can eventually be used as a fulcrum for re-bundling other higher margin services. google.com/amp/s/25iq.com…
The cycle of rebundling seems to be picking up speed as business focus more on generating cash flow than the customer leads that result from unbundling.

Can you think of some financial services businesses that are picking up the pace on cross selling other products?
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Tren Griffin
@trengriffin
1/ My favorite Clayton (RIP) quote is about CREAM.

"Chang noted that banks don't accept deposits denominated in ratios. He reminded me there is a simpler way to account for finances: in whole dollars. After all, that is what banks accept ?— dollars."
deseret.com/2012/12/9/2044…
2/ "Chang suggested what is probably a better measure of profitability: tons of money. His dictum is more tons of money is better than less tons of money.

The focus on carefully calculated ratios might make sense when capital is scarce.. But today capital is not scarce."
3/ I wrote about Clayton's more famous disruptive innovation thesis here: google.com/amp/s/25iq.com…. Like my 25iQ post, this bio/obituary from today also describes how his disruptive innovation theory is being misused: news.google.com/articles/CAIiE…
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Tren Griffin
@trengriffin
A very tough business. "In November Moody’s estimated a lease-adjusted debt-to-EBITDA ratio of more than 15 times over the coming 12 months 'as top-line growth is expected to remain elusive due to the highly competitive pricing and business environment.'" google.com/amp/s/www.wins…
This from an old pre bankruptcy s-1 gives a sense of what Fairway Market margins are: sec.gov/Archives/edgar… Hard, hard, hard. Occupancy costs = wholesale transfer pricing.
"Fairway’s business has suffered to the point that it had less than $1 million in cash on hand when it filed for bankruptcy, court records show." google.com/amp/s/nypost.c… Cash is oxygen for any business.
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Tren Griffin
@trengriffin
1/ Netflix knows a lot about what its customers will pay a subscription fee to watch.

Google and Amazon know a lot about what streaming viewers buy more generally.

"In a fight between a bear and an alligator, it is the terrain which determines who wins.”google.com/amp/s/variety.…
"We think with our model that we’ll actually get to a larger revenue, larger profits [and] larger market cap because we don’t have exposure to something we’re strategically disadvantaged at, which is online advertising,” Hastings said. adexchanger.com/online-adverti…
3/ "US consumers subscribe to an average of 1.7 services, and only 5% take four services and 3% subscribe to five or more, according to Limelight's survey." "Quibi, a service will launch April 6 for $4.99 per month with ads and $7.99 for an ad-free tier." lightreading.com/video/quibi-fa…
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Reflex Research
@ReflexFunds
1) A key question for Tesla’s margin as it grows sales volume going forward is what operating leverage can it achieve?
How much SG&A and R&D need to be added from 3Q19s annualised level of $3,720m to sustain double vehicle sales volume for example?
$TSLA
2) In 3Q19 vs 3Q17 SG&A was down 9% & R&D was flat despite 272% increase in deliveries & Model 3 launch in many new markets.
This shows there is very little true variable cost in SG&A & R&D aside from customer referral fees & sales bonuses (& both have been cut significantly).
3) Delivery network costs are mostly in Autos COGs, Service Centre costs are mostly in Service & Other COGs and Warranty Reserve (in Auto COGs). Tesla does not advertise, so there is little marketing costs to scale with scales.
Read 16 tweets
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Ben Collins
@benlcollins
Mega thread of #GoogleSheets #productivity tips & tricks coming up...

Starting with this humdinger

Type “sheet.new” or "sheets.new" into your browser to instantly create a new Google Sheet

(1/n)
From inside a folder of @GoogleDrive press

Shift + S

To create a new Google Sheet in that folder
(2/n)
Quickly freeze panes in your #GoogleSheet by hovering over the border of the sheet (just under the column letters) until you see the hand icon.

Drag down as many rows as you want to freeze.

Works for columns too!
(3/n)
Read 43 tweets
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Zamandlovu Ndlovu
@Ms_ZamaNdlovu
Youth unemployment is 100% a structural issue, however, graduates not being taught entrepreneurship is not the problem. That narrative adds to the overall pitch that young people must solve a problem they didn’t create.
I’m going try explain something that I’ve been trying to understand for three years. Bear with me if it’s confusing.

We are all taught that the banking sector’s role in society is to coordinate excess funds with demand for funds, largely for commerce or ‘the real economy’.
But actually, since about the late 1970s, deregulation changed this. The simplest explanation is that deregulation allowed different forms of financing, putting banks under pressure and making them look for alternative markets for profit else where —-> individuals.
Read 16 tweets
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Ads Alchemist
@AdsAlchemist
Using the free plus shipping method in order to collect data faster when you are just starting out is the worst idea ever.

Let me explain why ⬇️
Someone told me this the other day and I was shocked that they expected this to work.

Free plus shipping in general is a very hard strategy to turn profitable (one main exception, I'll talk about it at the end).

Your room for profitability is very tight.
When you are advertising a free plus shipping product, do you understand the type of customer you are attracting to your store?

No? Let me tell you.

Cheapskates.

They are only interested in your product because it's "free".
Read 9 tweets
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Jay Perdue
@jayperdue
Want to love WHAT you do and WHY you do it? The fundraising org in support of @StJude Children's Research Hospital is growing our #Digital team. Check out these #media, #data, #personalization, #analytics and #martech #jobs in the comments below:
Wanted: Manager, Digital Media Optimizations -- alsacstjude.wd1.myworkdayjobs.com/en-US/careersa…
Digital Media Strategist -- alsacstjude.wd1.myworkdayjobs.com/en-US/careersa…
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FaceTheCuban© SirLRO🎈{Interactive}
@FaceTheCuban
...#Positivity is in each & everyone of us. Let it flow more often, makes a better day. #SirLRO
...#Positivity ~none said it was easy, all you have to do is one step at a time. I know you can, keep going. #SirLRO
~ #Positivity there is no need for deprecating others with words, when it calls for~there is a need for compassion, it’s in you, #SirLRO
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