Advertising
Policy Sale
Claim Receipt
Research for Claim Denial
" for Policy Cancellation
Processing of claims
Rating Cogs
Each of those cogs consumes premium dollars for both it's function and for employee salaries.
For example, my last employer allowed up to three stints in drug rehab, but limited employees to a maximum (?!?) of one sex change. And drug "step" and quantity limits were less restrictive than they might have been.
A) Don't pay for sales, advertising, rating or policy cancellation cogs (or employees of those cogs)
and
B) In most cases, there's no need to pay for research to discover circumstances under which policy loopholes may be used to deny claims.