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Scott Helme @Scott_Helme
, 10 tweets, 4 min read Read on Twitter
So @Patreon suspended my account.
They did this in secret. They have not notified me.
I simply noticed that they stopped sending me money.
They haven't stopped collecting money though, they're just keeping it. No account notification, no email. I just have this tiny little message hidden in the account section on the site.
What an awful way to treat people. They can still send me their crappy newsletter but letting me know that I've been suspended and my money won't be arriving, right before the holidays, that's some next-level shit.
This is where the Learh More link goes: support.patreon.com/hc/en-us/artic…
I don't know how they 'detected' this 'suspicious activity' but it was enough for them to take action but not enough for them to tell me. This suspension came between 18 and 47 days ago based on my missed payouts. No review has taken place in that time...
So @Patreon, when can I expect this review to take place? How do I find out why I was suspended? When will I receive my money?
Oh hey look, I just got a new Patron, thanks for that! But @Patreon didn't tell me that I'm currently suspended and won't get the money. Nor did they tell the person who just decided to pledge. This is seriously bad...
It's a Christmas miracle. With no explanation and no apology, @Patreon have said that I can have the money that others donated to me.
* a few emails further up I got this. Apparently someone suspicious pledged to me so they suspended my account to make sure it hadn't been hacked. Can anyone explain that to me? 🤔
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